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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

We're The Deep Discount, an industry leader with more than 30 years of consumer electronics experience. We are devoted to being a dynamic, customer-driven company that focuses on enhancing our customers' enjoyment of entertainment and technology. Our values and our belief in trust, honesty, privacy, and integrity are at the very foundation of our company. We are all about serving the needs of people just like you, who with your continued support, have helped our company grow.

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243 Reviews (71% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 50
Justin
Ordered on 9/24/2012
Never Showed Up 6/21/2013 1:21:51 PM
I ordered this head lamp a year ago and never got it... I forgot about it because I thought it was shipped separately like the other items I ordered along with it and never received the head lamp.
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Clock_Work
Ordered on 5/2/2013
Terrible costumer service 5/23/2013 6:53:29 PM
I ordered a pair of speakers from The Deep Discount and received them. I wasn't happy with the product and I tried returning it for the "30 day guaranteed return". I spoke to their costumer representative and he/she said that I qualified, gave me an address to ship it to. I shipped it back, they received it 3 WEEKS AGO and I still didn't get my refund. They are ignoring my emails and I had to call NewEgg who opened an internal Department Review.

I made a terrible mistake buying from The Deep Discount. It won't happen again. I'm going to file a complaint with the bad business bureau. This is unacceptable.
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Blake
Ordered on 1/4/2013
Horrible Seller 3/29/2013 1:19:59 PM
It would be nice if this seller would figure out how customer service works. When I call 4 times, with no response that makes me unhappy. Almost as unhappy as when I order quantity 3 of an item, they charge me for 3, and deliver only 1.

Steer clear if you like getting what you order.
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DEEPLY Disatisfied
Ordered on 2/21/2013
Acoustic Audio AA2102 200 Watt 2.1 ... 2/26/2013 7:57:43 AM
I received my order from Deep Discount and was thoroughly disappointed,I've dealt with newegg in the past and have received quality merchandise.I'm afraid that my bad experience with deep discount will effect my future dealings with newegg.
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Daniel
Ordered on 1/15/2013
Acoustic Audio AA5102 5.1 Channel 800W Home Theater 2/2/2013 7:59:06 AM
This Item was way over rated and I would not recommend any one buying it.
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epic
Ordered on 1/4/2013
Poor seller 1/23/2013 10:06:32 AM
Ordered 3 items. Received 1. Seller doesn't believe in answering disgruntled customers. I have called and left messages twice. still getting no where... Next on the list is reengaging Newegg, but they directed me to the reseller directly...
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Anonymous
Ordered on 11/14/2012
Sales order number: 194036078 1/11/2013 12:57:59 PM
This product, Personal Nose and Ear Hair Trimmer Clipper, is a rip off!!!!!!!!!!!! I would like a refund!! I will not ever buy from this company again if I am not refunded! Also I will tell my friends to do the same. Not happy in Port Saint Lucie, FL 34952 bkstew@comcast.net
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Msizemore
Ordered on 11/26/2012
Great seller! 12/17/2012 8:05:08 AM
Quick shipping, provided tracking number and did an excellent job!
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Dave
Ordered on 12/7/2012
TRIMMER KIT 12/15/2012 10:35:43 AM
LOOKING FORWARD TO RECEIVING IT. Forgot to ship. Been 8 days since purchased and still waiting to receive. VERY SLOW IN SHIPPING!!!
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Tom
Ordered on 9/25/2012
bad business = deep discount 12/10/2012 11:45:28 AM
products are junk no customer support will not contact you back, returns not possible. rated poor with BBB.
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Tom
Ordered on 9/25/2012
terible store deep discount 12/10/2012 11:44:33 AM
products are junk no customer support will not contact you back, returns not possible. rated poor with BBB. don't waste your money.
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Shankeee
Ordered on 11/23/2012
Paid the money and never got my item. 12/3/2012 11:46:15 AM
Never got my item and I tried calling them and they never pick the call and voice mail wont work in their system. When I called newegg, they said I have to talk to the seller directly. Pathetic situation. NEVER BUY - My humble suggestion.
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Goonther
Ordered on 11/12/2012
USB Lamp 11/27/2012 6:14:52 PM
It has been over 2 weeks that I ordered that lamp and it is a no show. No email since it was supposedly shipped. Supplier tracking number is useless. No one answers the sellers phone number during the times I'm able to call. Newegg needs to get rid of these Jerks! DO NOT BUY FROM THE DEEP DISCOUNT BECAUSE ALL YOU WILL GET IS GREATLY DEEP DISGUST AND DEEP SORROW!
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bird
Ordered on 11/10/2012
ear buds wood 11/26/2012 2:44:07 PM
i don't feel the ear buds quality is that good and for 99.99 i believe the price of 9,99 is all they are worth so for me they are mislead thanks
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Anonymous
Ordered on 11/2/2012
beware of used merchandise 11/15/2012 3:56:51 PM
The unit I received was obviously used, not new. Unit was in terrible condition (shipping container was was not damaged). Unit broke after 2 weeks and is now junk. Would not buy from this seller.
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cufarmer
Ordered on 10/19/2012
Sound great! 11/5/2012 12:21:31 PM
Speakers arrived in a timely manner.
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Anonymous
Ordered on 9/21/2012
Unclear Shipping Method 11/2/2012 11:10:09 PM
Wasn't clear that this was shipped via USPS and never received the item. Was never contacted by the seller about it being undeliverable so I have no idea where the item is.
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Anonymous
Ordered on 9/10/2012
don't work 10/31/2012 7:37:28 AM
the speakers I bought do not work at all. I had to contact the manufacter and get them replaced.
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Xzi
Ordered on 10/21/2012
Fast free shipping, quality product 10/26/2012 1:38:51 PM
I was admittedly a bit hesitant in dealing with a marketplace seller for the first time, but I trusted that Newegg would not do business with shady companies. The Deep Discount provided free standard shipping, which was listed as requiring 5-7 days to arrive. Instead my order showed up three days later, which was a very pleasant surprise. It was double boxed, in perfect condition, and exactly as advertised on the site.

I haven't had to contact TDD's customer service, which is really the way it should be. If nothing goes wrong, there's no need. Don't hesitate with these guys. They provide fantastic value.
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Anonymous
Ordered on 9/25/2012
Worst Seller EVER 10/3/2012 3:17:33 PM
Don't buy ANYTHING from this piece of carp second hand outfit. NewEgg, I am surprised you are still doing business with this scammer after all the negative ratings. Seven days since they claimed "shipping" my order USPS hasn't even received the package.
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