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Eagle's Sparrow ships Monday through Friday, from ALLENTOWN, PA 18103 or EMMAUS, PA 18049
Customer Service: Monday - Friday: 10:00 AM to 5:00 PM. Saturday, Sunday & Federal Holidays: CLOSED.

All orders received before 13:00 EDT, are shipped the same day, Monday - Friday. Orders received after 13:00 EDT, will ship the next business day. USPS tracking may take up to 24 hours and 48 hours on weekends to show on the USPS website, but rest assured, all orders are processed as soon as they are received. NO additional fees for shipments to APO/FPO, AK and HI. PLEASE NOTE: If you do not receive your order in a timely fashion (within 3 to 7 days, depending upon your location), please contact us as soon as possible through the, "Email This Seller", link above.

As our customer, you may rest assured knowing that we are committed to always providing you with the highest level of customer satisfaction and integrity. No question is irrelevant and no problem remains unresolved. Our ratings speak for us. Please feel free to contact us during regular business hours. Your feedback is always appreciated and not only lets us know how we are doing, but also helps other customers make their decision in choosing a reputable seller with fast shipping to meet all your pet's needs quickly. Thank you and we look forward to serving you.

Eagles-Sparrow.net / Eagles-Sparrow.com
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Please note: All images and/or text used by Eagle's Sparrow are copyrighted and may NOT be used elsewhere, except by Eagles-Sparrow™.
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How to leave Feedback for a Seller:

Go to Newegg.com and login to your account.
At the top of the page, your name will appear. Place your mouse over your name and go to Order History.
There is a box that allows you to FIND ORDERS. Use the dropdown for the number of days, years, you would like to search. Click FIND HISTORY.
When you have your orders, look for: Sold and Shipped by Eagle's Sparrow.
Directly across from that, there is a link that states, "Rate this Seller". That is the Seller Feedback link.
If you are still having a problem, please call Newegg directly at 1-800-390-1119.

  • Feedback
  • Returns Policy
132 Reviews (100% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
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Reviews 1-20 of 28
Stacy C.
Ordered on 3/6/2017
Great price! Fast shipping 3/20/2017 8:11:53 AM
This is the best price I found anywhere on the internet or in stores. And it arrived so quickly. Of course the writing is not in english, but I have used this before and have the box in order to know how much to apply and how often.

Thank you!
Eagle's Sparrow Response:
Hi Stacy,
Thank you, as well!
English usage directions are shipped with every order. Directions are either wrapped around the box, with a rubber band, for orders of more than one piece or in the box, for single boxes. :)
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1 out of 1 people found this review helpful. Did you?
Richard C.
Ordered on 3/3/2017
Promptly Delivered 3/18/2017 9:43:29 AM
Higher price than the usually e-tailers but I had to use up my Newegg coupon so I pulled the trigger. It was shipped out on a Saturday via Priority Mail and got here on Monday. No compliant.
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1 out of 1 people found this review helpful. Did you?
Deborah B.
Ordered on 3/2/2017
Excellent 3/17/2017 7:07:32 PM
The product arrived much faster than I expected, which was wonderful! Arrived in perfect shape, Great seller, great product.
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1 out of 1 people found this review helpful. Did you?
Brandon A.
Ordered on 2/24/2017
Shipped fast, no issues at all. 3/11/2017 12:34:37 PM
I would recommend buying from this seller. I was notified daily as to where my product was in the shipping process. I got exactly what I ordered and there was not one glitch in purchasing from this seller.
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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 2/28/2017
Very Positive Experience 3/11/2017 6:49:48 AM
I was looking for Terramycin in all my usual places of purchasing it in the past, and every other online vendor was out of stock, except this one, who seem to be the only ones still carrying it. It arrived as expected very quickly and I would buy from them again.
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1 out of 1 people found this review helpful. Did you?
Michael K.
Ordered on 1/15/2017
Top Notch 2/7/2017 1:07:38 PM
Quality product at a great price, delivered promptly. What's not to like.
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1 out of 1 people found this review helpful. Did you?
Julian G.
Ordered on 1/23/2017
2/6/2017 11:43:50 PM
very fast delivery, would not hesitate to order again
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1 out of 1 people found this review helpful. Did you?
Sandra D.
Ordered on 1/6/2017
Terramycin Ophthalmic Ointment w/ Polymyxin B Sulfate - $8.75 / 3.5g 1/21/2017 8:23:33 AM
I would recommend this seller to others. My order came extremely fast. I was so happy that it did because my corgi (Lola) had an eye infection (pink eye) the product described cleared her eyes up within days. Awesome. Plus i did not have to make a vet appointment and pay a vet visit fee on top of a prescription fee. Overall buying my product here saved me a lot of time and money.
Eagle's Sparrow Response:
Thank you, Sandra and pleased to know Lola is doing well, without a trip to the vet, that she was likely happy to eliminate, as well.
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1 out of 1 people found this review helpful. Did you?
George I.
Ordered on 4/30/2016
ups unit 5/21/2016 10:10:13 AM
good item at a good price
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1 out of 1 people found this review helpful. Did you?
Avik
Ordered on 9/4/2015
Excellent customer service 9/10/2015 10:21:50 AM
Fast shipping. I had a problem with the tracking info but the seller directly contacted me and gave me an updated tracking info and I realized the package had arrived the previous day. Very pleasant transaction and great customer service. Highly recommend this seller.
Eagle's Sparrow Response:
Thank you for your kind words, Avik. It was a pleasure serving you.
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2 out of 2 people found this review helpful. Did you?
Anonymous
Ordered on 8/28/2015
Very Fast Shipping 9/1/2015 11:53:44 AM
I ordered it and got it in two days...although the writing is in Turkish I know it's the correct product. Thanks for the fast shipment...my dog's eyes thank you.
Eagle's Sparrow Response:
Happy to hear you received the item so quickly and you are very welcome. English inserts are provided with each order. :)
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1 out of 1 people found this review helpful. Did you?
cutie bunny :>)
Ordered on 8/14/2015
wonderful!! 8/28/2015 5:41:31 PM
medication came very quickly, and was much needed, and appreciated!! thanks a million!!!
Eagle's Sparrow Response:
You are very welcome! :)
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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 7/28/2015
Fast Shipping! 8/1/2015 5:23:25 PM
Item was exactly what I ordered
Eagle's Sparrow Response:
Thank you for your feedback!
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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 4/16/2015
speedy delivery 4/17/2015 6:27:19 AM
item was shipped the same day..was eye ointment for a kitten...thanks alot
Eagle's Sparrow Response:
You're quite welcome. Hope the kitten gets better ASAP.
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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 2/26/2015
3/15/2015 8:59:39 PM
Received my order within 5 working days, happy with the service and product, totally hassle free!
Eagle's Sparrow Response:
Thank you from the western side of the Pond!
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1 out of 1 people found this review helpful. Did you?
Nica
Ordered on 1/6/2015
Praise 1/29/2015 2:30:31 PM
This is a wonderful company to deal with. My order was lost by the post office through no fault of the company and when I made them aware of it, they made it right. They not only made it right they acted immediately and sent my order priority. It was very generous given that it was the post office's mistake.
Eagle's Sparrow Response:
Thank you for your patience, Nika. Glad we were able to sort this out quickly.
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1 out of 1 people found this review helpful. Did you?
Car
Ordered on 12/23/2014
Pet supplies 1/15/2015 4:55:50 PM
This company has been very efficient and delivers very fast. Customer service is excellent!
Eagle's Sparrow Response:
Thank you, Car. We do try our best.
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1 out of 1 people found this review helpful. Did you?
AmenAmy
Ordered on 12/14/2014
Can't go wrong 1/13/2015 9:54:31 AM
Purchased from them twice and very pleased each time!
Eagle's Sparrow Response:
Thank you, Amy. Appreciate your feedback!
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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 10/25/2014
Great Product, Great Seller 11/16/2014 6:43:51 PM
I had found a 3 week old feral kitten in my backyard. It had screamed all through the night for its mom. Its right eye seemed to be missing and there was a big blob of dirt instead. While waiting for the humane society to pick it up my wife started to clean the area where there didn't seem to be an eye only to discover that the little kitten actually had two healthy, blue eyes. It was an eye infection that had closed its eye. We ordered the ointment. It arrived a day earlier than scheduled. The first application solved the infection problem The lost feral kitten is now a healthy socialized little 8 month old enjoying life in our backyard.
Eagle's Sparrow Response:
Thank you for sharing the kitten's success story and happy to hear the kitten stayed close to your family. :)
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2 out of 2 people found this review helpful. Did you?
Anonymous
Ordered on 8/24/2014
9/14/2014 5:05:19 PM
GREAT SELLER. A+++
Eagle's Sparrow Response:
Thank you, S.! :)
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1 out of 1 people found this review helpful. Did you?
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