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Established in 2004, CPO Commerce is America’s leading online tool retailer, operating 35 brand outlet stores including CPO Bosch, CPO Milwaukee, CPO DeWalt and CPO Makita (to see a complete list of CPO’s brand outlets, go to CPOoutlets.com.) CPO’s brand outlet stores are known for their full selection of new tools and accessories, as well as the country’s largest selection of factory reconditioned tools. CPO Commerce also operates 4 specialty stores, Reconditionedtools.com, Tylertool.com, CPOoutdoor.com and CPOpressurewashers.com.

CPO has shipped over 1 million orders to professional contractors, woodworkers, and handy homeowners who appreciate CPO’s commitment to its customers. BizRate recognized CPO in its Circle of Excellence, acknowledging that CPO goes above and beyond the norm to provide exceptional service to its customers. For six years in a row CPO Commerce has been recognized by Inc. magazine as one of the fastest growing private companies in America.

CPO customers return again and again for:

1. Widest selection of products from trusted brands
2. Big savings on factory reconditioned and clearance items (with full warranties)
3. FAST SHIPPING! Most orders ship within 1 business day!
4. Unrivaled customer service - Available 7 Days a Week
5. Hassle free shopping experience

  • Feedback
  • Returns Policy
On-Time
Delivery
98.17%
Product
Accuracy
89.91%
Customer Service
Statisfactory
75.51%
840 Reviews (89% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 106
Edwin B.
Ordered on 7/3/2017
7/19/2017 1:13:52 PM
Great service. Good product.
  • Yes
  • Yes
  • Yes
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Thuan T.
Ordered on 6/21/2017
Virtually no Customer support if thing ever gone south. 7/7/2017 3:05:31 PM
I received a defective product. However, I tried to contact CPO outlet for multiple time for a return with no response. These guys just take your money and run and won't even think if you are satisfied with your purchase. Bring your business somewhere else. The risk is not worth it. Have to file a claim against them to get my money back from Newegg.
  • Yes
  • No
  • No
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samuel h.
Ordered on 6/12/2017
6/27/2017 9:44:00 PM
not recommend this seller to other people
  • Yes
  • No
  • No
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David S.
Ordered on 6/7/2017
Fast delivery. 6/27/2017 5:55:08 AM
Tool works great.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 6/10/2017
Great company 6/26/2017 4:03:53 PM
Quick delivery in great condition. Great company to order from.
  • Yes
  • Yes
  • Didn't contact
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Michael M.
Ordered on 5/21/2017
Great product 6/7/2017 4:11:51 AM
Exactly as described. Worked perfectly and was fully functional. The only concern was prior to use the packaging was lacking protective cushioning but device works great.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 5/18/2017
6/3/2017 3:24:18 AM
package was extremely well boxed up and secure for shipping, an excellent Job
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 5/17/2017
No customer service 6/2/2017 4:34:35 AM
Based on this experience would not recommend. My Order was short shipped, sent seller two messages explaining issue have still not been contacted by seller to help resolve. Filed a claim through Newegg, now waiting for someone there to review, what a hassle.
  • No
  • Yes
  • No
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Anonymous
Ordered on 4/30/2017
Ryobi Blower 5/24/2017 4:21:51 AM
Was a great buy with fast shipping. Couldn't ask for anything more.
  • Yes
  • Yes
  • Didn't contact
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Brian P.
Ordered on 4/29/2017
Everything went smoothly 5/22/2017 1:26:52 PM
Smooth transaction, arrived when expected and merchandise was as advertised. Very satisfied with purchase.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 4/30/2017
shipping box 5/15/2017 7:12:40 AM
The product was in good shape but the box it came in was smashed up very badly. I was worried.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 4/23/2017
No customer service and no blade was received 5/8/2017 4:49:37 PM
Since i contacted seller more than a week ago, I haven't got any response from this seller.
  • Yes
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  • No
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Anonymous
Ordered on 4/23/2017
Missing blade, broken package box. No customer service received 5/8/2017 4:37:33 PM
Missing blade and broken package box. I have not got any response from seller since I contacted to seller a week ago using Newegg online web site.
  • Yes
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Pedro G.
Ordered on 4/16/2017
did not check what they send 5/2/2017 7:17:07 AM
this unit does not work i send a email on 4.26.17 still waiting for responce even do i got a email with a 2 day responce
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David M.
Ordered on 3/30/2017
Resold used junk 4/14/2017 8:02:20 PM
Not refurbished, it was just reboxed and resold. End cap not on leg, had water still in line. Trying to contact customer support to resolve.
  • Yes
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David B.
Ordered on 3/27/2017
Quality Refurbisher 4/10/2017 7:43:09 PM
I have acquired several items from CPU Outlets. In each case the item was indistinguishable from new, arrived in the original box and included all accessories and documentation. Pricing is usually competitive, especially when offered on specials through Newegg.
  • Yes
  • Yes
  • Didn't contact
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David M.
Ordered on 4/4/2017
Ryobi Saw 4/7/2017 12:45:35 PM
Super fast delievey, 2 days. Condition excellent.
  • Yes
  • Yes
  • Didn't contact
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Daniel E.
Ordered on 3/19/2017
Good Customer Service 4/4/2017 7:53:29 AM
The first battery they sent was defective. However they promptly sent me out another! So far so good! Happy Now!!!
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Loni B.
Ordered on 3/11/2017
Poor customer service. 3/27/2017 3:54:46 AM
We purchased a pressure washer from CPO. It arrived on time & was well packed, but had a faulty hose. I would not recommend this seller to anyone. I contacted them through email via newegg & they've yet to even acknowledge my complaint. It has been two weeks without a response. My item came with a warranty, but I can't even use it to make sure the rest of the item works properly due to the hole in the hose. I would like to have my issue resolved immediately.
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1 out of 1 people found this review helpful. Did you?
Terry K.
Ordered on 3/9/2017
Very Good Seller 3/25/2017 7:43:34 AM
The transaction was smooth and efficient there were no problems.
  • Yes
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