- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Googol Shop brings the best and more of everything in consumer electronics directly to you for less. You will find extremely affordable deals on car audio & video, computers & office equipment, small home appliances, professional audio and dj equipment and items in many more categories. We carrying a variety of products from well-known brand names that you have loved and grown with.
If you are into Professional Audio and Video or simply a hobbyist or a DJ enthusiast, then Googol Shop is the place to shop. We have the widest range of Audio and Video Equipment that fits your budget. Not only can you find the best DJ Equipment, you can also liven up any party place or concert with our complete Lighting and other Special Effects from bubble to fog machines and pulsating lights and laser shows.
You can expect fast shipping times from our warehouses – we expect that more than 90% of our orders will be shipped the same day you place your order. We are committed to providing each customer with the highest standards of customer service. We value each and every customer and handle each order personally with the care and attention you should expect when making a purchase. We try to resolve any problems or concerns that may develop during the purchase process. We are totally dedicated to providing excellence in both product quality and customer service.
- Returns Policy
Customer may return any NEW, UNOPENED items purchased from Googol Shop within 30 days from day of purchase. Items must be returned in their original unopened Condition and product packaging. Shipping charges incurred by Googol Shop and a 15% restocking fee will be applied to your return of unopened original condition item.
*If the item is missing or has signs of tampering with the UPC, serial number or the embedded RFID chip no refund will be issued.
*There is absolutely NO refund for car audio products that have been installed.
*Shipping charges are not refundable.
*Return shipping charge will be applied for refused packages.
Partial refunds/Restocking Fees
Any unopened media item or non-media item in original condition that is returned more than 30 days after delivery: 80% of item's price.
Any book that has obvious signs of use: 50% of item's price.
Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap): 50% of item's price.
Any item that is not in its original unopened condition, is damaged, or is missing parts: up to 50% of item's price.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.