Launched in January of 2008, NawtyFox.com started as a small business offering a unique selection of dresses, dancewear, sexy costumes, corsets, metallic bodysuits, sexy lingerie, plus size lingerie and accessories. NawtyFox.com has quickly become a top- rated seller through multiple marketplace channels. After numerous requests from thousands of photographers, event planners, party promoters and dancers from all over the world asking to purchase our sexy items outside of various marketplaces, Stacy & Rachel have decided to take all of their sexy wares to their own website to accommodate the requests from their fans in June of 2011.
We are a young, energetic and fast growing company with a creative mind set and a high level of dedication to our customers and our products. NawtyFox's already unique selection grows daily with new items constantly added from industry top manufacturers such as Dreamgirl, Forplay, Rubie's Costume,Paper Magic, Fun World and Elegant Moments as well as our own brand "NawtyFox".
- Returns Policy
RMA: All returns MUST include a Return Merchandise Authorization ( RMA) no. To request an RMA no, please contact us with your order no, item(s) to be returned and the reason for the return. Returns must be postparked back to us within 30 days of purchase date ( Some exclusions apply. See below for details)Unauthorized returns will be refused.
Exchange/ Refund : We offer two options for our customers to choose. Please note that hosiery, body stockings, underwear, makeup, lingerie, wigs and swimwear are final and are not refundable - neither exchanges nor returns will be accepted on the above listed items to ensure sanitary conditions for all of our customers.
Buy a replacement item and Return The Original Item For A Refund:
If you need the replacement item in a hurry, please purchase a new size or style and we will ship your new order as soon as we receive payment. Return the original item along with your RMA number written on the invoice. Once we receive your return we will issue a refund for the purchase price of the returned item. Only the original item price is eligible for credit. Shipping charges are non refundable.
Return Your Item For A Refund Without Purchasing a New Item:
If you cannot find a replacement in our store, we will refund your order, but 15% restocking fee with a minimum of $5 applies to all refunds. The original shipping/handling is non-refundable.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.