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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Bundle City, Inc. is a family owned business offering competitive prices on the finest brands in consumer electronics. We are headquartered in Los Angeles, California and provide our products to both retail and wholesale customers through our worldwide distribution channels. We distribute our products through our location in Los Angeles as well as through our online ecommerce channels.

At Bundle City, we pride ourselves on providing excellent customer service. We have worked hard to earn a solid reputation among our valued customers. Our goal is to ensure that our customers experience a very pleasurable and secure customer experience.

Shop BundleCity.com for great deals on: LED and LCD TVs, TV wall mounts and brackets, iPhone, iPad and iPod accessories, power inverters and power supplies, digital cables, surge protectors and more.

  • Feedback
  • Returns Policy
On-Time
Delivery
83.33%
Product
Accuracy
83.33%
Customer Service
Statisfactory
50.00%
108 Reviews (81% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 25
Wayne N.
Ordered on 6/10/2017
Cable Well Packaged, Timely Shipping 6/27/2017 6:53:52 AM
Single component video cable, well packaged with ends protected and cable enclosed in tough plastic bag within shipping envelope. Shipping via USPS with timely delivery.
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Barry H.
Ordered on 6/8/2017
New Eggs prices are the B E S T ! 6/23/2017 2:28:04 PM
I haven't shopped that often at New Egg, but I have never been disappointed. You always have the absolute BEST prices on cables and more. And your website is very easy to use. I will return as I have other computer, router, or cable needs. Thanks for your great prices and quick shipping.
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Anonymous
Ordered on 4/22/2017
Garbage predatory seller, NewEgg doesn't care and allows seller to abuse customers 5/12/2017 8:56:10 AM
Everything that could go wrong did. The seller was rude over the phone, refused to answer emails, made excuses. And NewEgg let them get away with it. Avoid this seller at all costs.
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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 4/11/2017
Shipped to wrong state, then ignored messages. 4/20/2017 1:11:16 PM
This seller shipped my television to the wrong state (as shown in the tracking information with my address in Michigan and a delivery confirmation in Virginia), then ignored my messages. It has been four days, and even with intervention by Newegg staff for the past two days, the seller has been completely non-responsive. No TV, no refund forthcoming. Do not buy from Bundlecity!
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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 2/15/2017
Impressed 3/2/2017 4:05:06 AM
Item was delivered super quick! Great job.
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Anonymous
Ordered on 1/24/2017
2/8/2017 8:37:17 AM
Decent delivery time. No complaints. Willing to recommend Bundlecity to other's. Thanx
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JEFFREY K.
Ordered on 11/28/2016
Very Poor Customer Service thus far 12/9/2016 4:34:06 PM
Product I purchased was defective. Attempted to get an RMA return # but have not gotten a response in about a week.
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1 out of 1 people found this review helpful. Did you?
Chet U.
Ordered on 10/11/2016
If I had two more hands I would give this seller 4 thumbs down 10/24/2016 12:45:53 PM
Horrible customer server. Did not respond to any of my emails.
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1 out of 1 people found this review helpful. Did you?
Thomas A.
Ordered on 7/31/2016
Great way to tie up 75 dollars for 4 to 5 weeks 8/22/2016 1:54:13 PM
I ordered 5 usb cables. Easy order. 4.5 weeks later newegg files a return claim for me listing dissatisfaction. Its like newegg read my mind about this shady dealer. If you buy with BundleCity, you're already losing.
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1 out of 1 people found this review helpful. Did you?
Ronnie F.
Ordered on 4/18/2016
Very fast shipping 4/23/2016 4:16:14 PM
I received my purchase within three days. It was well packaged and exactly as ordered. Thank you!
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Mark K.
Ordered on 12/14/2015
Dropped the eggs on this one 2/5/2016 2:29:54 PM
Newegg advertised a little white MP3 boombox, with some black accents. Black boombox with white accents came in. Not what I wanted. So I contacted them in December. No response for 2 weeks. I chat with them, got the runaround that they will contact the vendor. Blah-blah-blah-nothing. Nothing for a couple of weeks. Then they email me a return shipping label. Very pixelated, small thumbnail of an image. Unusable. And they demand that the item is returned "unopened..." Well, how do I know it's bad if I can't open the box and look at it, and test it? Stupid.
So, it's Feb, and still no resolution. I'm done with Newegg. Gonna take my business to the big-striped-catDirect website.

P.S. Anyone know if Newegg had management change recently? Their customer service used to be good. Now it's just dismally useless.
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1 out of 1 people found this review helpful. Did you?
Herbert L.
Ordered on 12/30/2015
POOR! Will NOT ACCEPT RETURNS! BEWARE! AND NEWEGG WILL NOT REFUND EITHER! 1/25/2016 3:15:55 AM
I received a broken box that did not work or turn on and the least they could do is accept a return and refund the money minus shipping. But NO, they didn't even respond to Newegg Customer Service sending them an email. Also, because this is a "Marketplace" order, Newegg.com will not provide a refund like all of the other online retailers and get it back from the unscrupulous seller that needs to be kicked off. I will be providing feedback to all of my friends who use newegg.com letting them know that they do not backup the products they sell and the prices are just too high anyway. Thanks for absolutely nothing. I don't think there is anything on the website that I can't buy somewhere else.
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1 out of 1 people found this review helpful. Did you?
Shane
Ordered on 10/27/2015
Shipping and Issues 11/16/2015 1:25:54 PM
The item was put in a USPS One-Rate box but had First Class postage applied to it. As a result, the item arrived with postage due. I informed Bundlecity of the issue and gave them a week to sort it out but they didn't do anything to address the issue. So I paid the postage due to receive the item, found out what caused the issue and informed Bundlecity but they offered no response, made no attempt to reimburse me for the extra postage and, in fact, didn't respond at all.
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1 out of 1 people found this review helpful. Did you?
tfarrugia
Ordered on 8/2/2015
Great seller 9/1/2015 7:51:18 PM
Bought a tv from BundleCity, free shipping and it arrived super fast. Very pleased!
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Anonymous
Ordered on 7/17/2015
paid extra for rush shipping but ... 8/10/2015 7:54:37 PM
still waiting for delivery, I'm sure the items will be delivered, eventually.
The good thing is the items urgently needed arrived on time, these were shipped from newegg. The lesser items are from bundlecity. not really a big deal they are for spares anyway. still paying extra for rush shipping doesn't always pan out.
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Anonymous
Ordered on 7/9/2015
Fiber jumper 8/4/2015 2:55:50 PM
I have yet to receive the product it has been a while now. No progress on getting it either from seller or Newegg
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1 out of 1 people found this review helpful. Did you?
BargainSeeker
Ordered on 1/12/2015
Appeared Deceptive 2/23/2015 6:20:18 AM
Shipped my order postage due. I refused. DENIED they have done this. Obviously using any online shipping Service ---they can check. Returned to them by the post office (at no charge to them as undeliverable). I believe they mis-priced the item used this trick as ploy to not lose money. Reputable seller would've stepped up and checked records and made it right. No effort to do so. I did get refund. Business is dilapidated looking warehouse in Los Angeles. English appears to be a second language for the seller. Appear to be hucksters. I could be wrong. But I don't think so.
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1 out of 1 people found this review helpful. Did you?
Shadow00693
Ordered on 11/17/2013
TV wall mount 11/27/2013 3:54:54 PM
I order 3 things from newegg at the same time all from independent sellers. I received my wall mount from Bundlecity 5 business days before anything else. VERY fast shipping, and a fantastic product. thank you very much ! :)
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Sami Tabla
Ordered on 10/4/2013
RMA Blues 11/16/2013 7:07:31 PM
Had to return a bluetooth ear piece via Bundlecity and called them directly instead of using NewEgg's form. As they did not actually stock the item, there was difficulty obtaining a RMA from the manufacture via Bundlecity. Thankfully, the employee I dealt with, Moses, had me mail him the bluetooth ear piece and he, in turn, physically returned it to the manufacture. Of course this all took a bit longer than it probably should have, but thanks to Moses assistance and great customer service, I received a refund that was posted to my bank today.
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Barat
Ordered on 7/27/2013
Got less batteries than ordered 8/2/2013 8:36:13 AM
I ordered and payed for 4 batteries, but I only received 2.
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2 out of 2 people found this review helpful. Did you?
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