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Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Feedback
  • Returns Policy
On-Time
Delivery
100.00%
Product
Accuracy
100.00%
Customer Service
Statisfactory
100.00%
72 Reviews (71% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-11 of 11
Michael B.
Ordered on 8/17/2016
Despite good communication initially, seller became unresponsive at a point. 9/30/2016 11:41:57 PM
The seller was pleasant at first, kindly offering a discount on the shipping for a relatively small item. However, when the seller was informed that he had sent me the wrong item, he refunded the item charges but not the shipping charges.

I emailed the seller 3 times, asking him to respond to my request for a refund of shipping charges, considering that he sent me a different item than the one shown in the advertisement. He was completely unresponsive and in the end it was NewEgg who refunded the shipping charges, not the seller. It was a fair amount of effort to recover what were relatively nominal shipping charges.
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Mark M.
Ordered on 9/7/2016
9/29/2016 12:08:05 AM
I am still waiting for a nondelivered item or refund
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Christopher L.
Ordered on 5/11/2016
fast and prompt 5/16/2016 1:26:39 PM
my order was processed fast and delivered on time as expected. product was everything it was suppose to be. i will definitely be a continued customer
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Anonymous
Ordered on 11/19/2015
TERRIBLE SELLER 12/14/2015 7:47:54 AM
I ordered a pack of 24 AAA batteries and they sent a pack of 4. I contracted Newegg and they emailed the seller on my behalf and I waited a week and there was no reply. I called Newegg again and they escalated the matter and tried again to contact the seller to no avail. 2 weeks later they tried for 30 minutes with me on the phone and still the seller wouldn't respond. Newegg finally refunded my money. If I could have given one egg I would have. Do NOT waste your time like I did buying anything from this seller.
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Anonymous
Ordered on 12/13/2014
very terrible services. 1/28/2015 1:06:52 PM
sent wrong item. and i paid for freight to return. its been 2 weeks. has yet to receive refund.
if there's a rating for zero. i would rate them as zero egg
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Anonymous
Ordered on 11/13/2014
Horrible!! 12/29/2014 7:13:44 AM
Seller sent the wrong items then wouldn't return emails asking for RMA. I had to get Newegg involved to get anything done. It's sad that sellers like this are allowed to be on here. Worst part is, they are located in California.
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Markus
Ordered on 9/16/2014
Poor Service 10/9/2014 12:40:18 PM
Replacement part was not as described and did not fit. We have tried several times to get a refund and/or return authorization and have not been able to get it resolved. Considering not using this service anymore.
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Shawn T
Ordered on 6/2/2014
Great sellor 6/19/2014 2:21:25 AM
Love this little guy like a fat kid loves cake.
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Yup, I'm irritated.
Ordered on 5/30/2014
Extremely poor packaging 6/10/2014 1:39:54 PM
The flimsy cardboard packaging was delivered broken open and re-taped closed. Loose parts inside the packaging are missing so that I can't use the item without additional expense (and time) replacing them. This vendor should have anticipated that the flimsy cardboard box the item came off the shipping container from China in is NOT up to the challenge of individual shipment, and they should have packaged it more securely before handing it off to FedEx.
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SJD
Ordered on 2/15/2014
Very Disappointed 3/8/2014 5:19:46 AM
The hammer arrived just stuck in a flattened cardboard box with no paperwork (receipt/packing slip/return info) or packing wrap. The head of the hammer had oily dirt on it. The leather handle was scratched and nicked. The claw was dinged up and repainted. Yes, it is a hammer, but I expect it to look "new" when I receive it. I ended up purchasing another hammer as I was too embarrassed to give this one as a gift. It also arrived over a week late and so the gift was late as well. Do NOT recommend this site.
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Anonymous
Ordered on 7/23/2013
8/8/2013 7:28:06 PM
The wrong item was sent.
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