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About Secondipity

We know that consumers have a lot of choices when it comes to finding and buying products online. That’s why we’ve created Secondipity to offer a shopping experience that’s different than what you’re used to. Here’s how:


1. Great prices every day.

We offer the products you want at a fraction of their original retail price – every day -- and often we have the lowest price on the Internet.


2. We give back.

We believe in doing well by doing good. That’s why a portion of every purchase that you make goes to support classrooms in need through DonorsChoose. Find out more about this nonprofit organization, how we’re giving back, and how you can make a difference by shopping at Secondipity.


3. We help you buy green!

We save you green by selling green products. Because our items are store returns and overstocks, cosmetically and functionally usable items that might otherwise end up in a landfill are instead satisfying your buying needs.


4. A name you can trust.

Secondipity is owned by Liquidity Services, Inc. (LSI), a leading online auction marketplace. LSI trades publicly on the NASDAQ exchange under the ticker symbol LQDT. Through our sibling company Liquidation.com, we have access to store returns and excess inventory from merchants from all around the world, including seven of the top 10 U.S. retailers.

  • Feedback
  • Returns Policy
On-Time
Delivery
100.00%
Product
Accuracy
100.00%
Customer Service
Statisfactory
100.00%
826 Reviews (84% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 109
Michael H.
Ordered on 3/3/2017
Great sound, lack of manual 3/20/2017 11:52:00 AM
The headphones are perfect in every way though the sound is a bit bass heavy. The bass boost is overkill. The midrange is warm and the highs are clear. I can't rate it as a mic as I don't use it.
This was bought as a refurbished item. The only reason I marked it down a notch was the lack of the manual. This was remedied by referring to the Sony web site and the manual there.
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Ben R.
Ordered on 11/26/2016
Product listing misleading. No battery for sony digital camera. 12/5/2016 6:59:34 PM
Beware if ordering a digital camera from secondipity, as it may not include a battery, essentially nullifying the savings of buying a refurb (battery costs >25$). The description does not indicate in any way that it would not come with a battery, and in fact, it is pictured in the listing as having the original box (actually came in bubble wrap). This was purchased as a gift, and needless to say, it was embarrassing to give a camera that does not work out of the box because it did not have a battery, especially as this was to be for their upcoming trip. Will update if seller takes steps to make this right.
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Matthew R.
Ordered on 7/2/2016
Shipping isnt accurate 7/9/2016 10:39:08 AM
I was originally given a date of 9JUL and am not receiving it for about an extra week, now i have to have the item shipped to me because i was expecting it before i left.
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Anonymous
Ordered on 4/22/2016
Worst Products 5/31/2016 1:03:47 AM
Purchased a Refurbished Portable Speaker, the first one they sent was physically damaged. I had to send it back and get a replacement item, which also was not working correctly and had Bluetooth connection always dropping. Please avoid this seller.
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Thomas J.
Ordered on 5/20/2016
Great Seller with good products which arrive on time. 5/26/2016 3:16:54 AM
Product arrived on time and was as described. Although this is not my the first purchase from this seller I now have no reservations or concerns regarding their products and service.
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Fernando P.
Ordered on 4/25/2016
Barebones Deal 5/18/2016 5:42:44 AM
Product arrived on time and in working order. This transaction was for a returned item so do not expect accessories or retail packaging. You will get a working headset at a great price.
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Anonymous
Ordered on 3/20/2016
Wrong charging cable 3/30/2016 4:41:48 AM
seller sent a wrong charging cable.

shape of connector doesn't same with the amp.

so I cut the edge of connector.

don't recommend this seller.
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Adam O.
Ordered on 1/16/2016
Sent me wrong item 1/26/2016 11:07:46 AM
I ordered Sony MDR-XB950BT/B Extra Bass Bluetooth Wireless Headphones w/Microphone - Black, and they sent me some random in-ear Sony headphones instead. I've already ordered a different Sony Headphone (Sony MDR-ZX750BN Full Size Bluetooth and Noise Cancelling Binaural Headset - Black) 2 weeks ago, they canceled the stock, so I order the MDR-XB950BT/B a week ago and get sent some random in-ear headphone, you cant imagine how annoyed I am, having waited 2+ weeks already for a nice quality headphone. If this distributor is only one that works for SONY they need to be fired, because I'm getting real fed up having to wait to get a headphone, and due to SONY closing all their stores, I'd have to go out of my way to find a store that sells the headphones I want. Having waited 2 weeks and still don't have my headphones is a disgrace. NOW I have to send these back, and wait ANOTHER week or 2. That's why I give this distributor 1 star, I really like SONY, but this distributor is making me Frustrated with SONY.
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Anonymous
Ordered on 11/2/2015
Horrible Experience 12/8/2015 4:57:08 AM
Tried for weeks to return their product, neither I, nor NewEgg had any luck contacting them. Bad product, bad service.
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Unlucky
Ordered on 10/30/2015
Poor product and bad packaging and no manual 11/4/2015 6:35:30 AM
Sorry I bought this Sony refurbush bluetooth speaker! One it just comes wrapped in a bouble wrap in a no name box, so it not great to give as a gift. Poor sound, no manual, I regret buying and giving it as a gift!
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Gonzanator
Ordered on 9/20/2015
Sometimes in life 10/10/2015 1:14:33 AM
Sometimes in life things don't always go as planned despite out best efforts.
So when things don't go quite right you want a company that's going to go above and beyond what's expected of them.
Thank you Secondipity for making it right!
You're a shining star in customer service.
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Anonymous
Ordered on 9/27/2015
Best seller you can find on internet ever! 10/5/2015 6:43:37 PM
Lightning fast shipping, response and adjusted price in no time.
Honest, high value, and best customer service seller!
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Bill
Ordered on 8/10/2015
Sony Ericsson neo V Phone 10/4/2015 10:11:16 AM
This was a steal and i am very thankful for this Very nice Phone that i enjoy very much.
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n/a
Ordered on 8/6/2015
Quick Refund 8/29/2015 9:56:16 AM
I ordered a refurbished monitor from this seller which had several defects. I was able to return the monitor without any issue. Return shipping was free and I received a full refund of my purchase within a few day.
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Sherri
Ordered on 8/4/2015
Speakers 8/26/2015 12:29:11 PM
Arrived on time and in perfect condition. Thanks
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am2015
Ordered on 7/29/2015
great speaker 8/24/2015 6:37:13 PM
Great sound.. works very good! Received item on time.
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Dan
Ordered on 6/18/2015
received defective unit 8/10/2015 11:24:30 PM
i just opened the item. i took it to my sons welcome back school bash party. i took 1 picture then it freezes. now i owned a defective expensive camera without a good video/photos of my son... i think i have to contact the manufacture.
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Ed
Ordered on 7/7/2015
Refurbished laptop 7/29/2015 2:01:48 PM
Laptop was shipped without a power supply. It took a week to get one. This is unacceptable. Should have been sent next day.
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Gary
Ordered on 5/10/2015
missing components, zero communication 7/19/2015 7:15:54 PM
I purchased PC and when connected, it had 1/2 memory that specs listed. Seller did not respond to e-mails. Not recommended...
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SM
Ordered on 6/28/2015
Cant recommend this seller 7/15/2015 12:53:30 PM
Missing USB-B cable from order of $700 monitor. Seller did not offer any form of reimbursement.

Contacted seller about matching a sale price that was issued days after my purchase. Seller would not offer any compensation.

I will avoid doing business with this seller in the future.
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