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LD Products Inc was founded in 1999. Since that time, it has grown to become one of the largest online retailers of printer supplies in the US with its office in Long Beach, CA.
Since our inception we have made customer satisfaction our number one goal. Our courteous customer service representatives are knowledgeable about our products and are always ready to assist you. We have been awarded Bizrate's Platinum Circle of Excellence for Customer Service for six years.

All of our products are stocked in our 110,000 SQ ft warehouse in Long Beach, CA. We rigorously screen our manufacturers to make sure that our products maintain the highest levels of quality and durability. Our purchasing department works hard to ensure that we carry the latest printing supply products.

We have experienced phenomenal growth since our start and would like to thank our customers for their continued support.

  • Feedback
  • Returns Policy
On-Time
Delivery
97.96%
Product
Accuracy
93.88%
Customer Service
Statisfactory
93.55%
821 Reviews (87% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 68
Richard S.
Ordered on 5/11/2017
Great Seller 5/25/2017 2:53:26 PM
I would recomend this seller, they are fast and fair priced.. I have bought from them before and will continue to use them.
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Anonymous
Ordered on 5/10/2017
reliable, quick, good product 5/23/2017 1:57:59 PM
I would recommend this seller.
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Marshall N.
Ordered on 4/9/2017
Great product 4/20/2017 9:29:37 AM
Used as replacement cartridge for my Mom's printer. She noticed that the product worked better and provided many many more copies than the OEM cartridges. Satisfied customer!
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Mr. P.
Ordered on 3/24/2017
terrific 4/6/2017 6:29:17 AM
definitely would recommend to anyone. they have everything you need at very reasonable prices
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Anonymous
Ordered on 3/2/2017
3/24/2017 4:43:59 PM
Excellent customer service
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Anonymous
Ordered on 3/2/2017
They must have serious organization issues 3/16/2017 9:43:24 AM
I have an annual job which requires translucent blue filament. Last year, I ordered from LD (through another retailer besides newegg), and received opaque blue by mistake. They sent a replacement, which was also opaque blue. I think they got it right on the third try, after a long delay and much complaining.

The same thing happened this year, but after the first incorrect delivery (once again, I needed transparent blue, and received a color-changing violet/natural filament), I decided to just go ahead and find another vendor.

In my experience, ordering from LD is a gamble with very high odds of receiving something completely random. If you feel compelled to order from LD, don't do it on a deadline.
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YUKI I.
Ordered on 1/22/2017
Item not received 3/11/2017 5:17:48 AM
Item was never received. I usually use another online shop, but I had some Newegg points so I tried cartridges here. I just lost money.
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Daniel T.
Ordered on 2/26/2017
Fantastic cartridge 3/9/2017 8:08:06 PM
I had purchased another set of replacement cartridges for my HP m476dn and the black printer cartridge was ghosting all over the page. It looked like what printers use to do when they first came up with photo copying. I installed your cartridge and calibrated it in less than five minutes. The quality of what I have been printing is every bit as good as the $100 for each for the four cartridges from HP brand new ($400). I am extremely pleased and will be utilizing Newegg and this seller for every cartridge I buy from this point on. Thank you for doing what you say you will. I can't believe how many companies won't stand behind their products. It's nice to find someone that will.
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Shelton R.
Ordered on 2/26/2017
3/9/2017 7:45:18 PM
Great size.....smooth....durable. End of story.
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Anonymous
Ordered on 2/18/2017
Some of the best aftermarket ink carts I've used. 3/3/2017 2:52:41 PM
I'm not particularly fond of aftermarket ink cartridges, but of those that I have used, I find that LD Products are consistently better than any other manufacturer. They are well packed, well marked, and have always performed very well for me.
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Anonymous
Ordered on 2/14/2017
3/1/2017 8:20:09 AM
Have used LD Ink Cartridges for a couple of years now and over all they have been up to the job. There have been several cartridges that would not work in the intended printer and a few that arrived with damaged or crushed packaging, not the shipping box but the cartridge box.

Twice, I have ordered LD products and received some other brand, not really an issue but still not what I ordered.

Over all I would still use the LD cartridges for Brother printers.
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Gerald V.
Ordered on 2/2/2017
2/22/2017 5:56:16 PM
Quick service and delivery....recommend
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Liz A.
Ordered on 1/28/2017
great 2/19/2017 11:51:10 PM
I would recommend this product and seller to others.
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Joe E.
Ordered on 2/5/2017
Quality product 2/17/2017 3:28:26 PM
The pricing of this ink is a lot less, and the quality so far appears equal to Canon. The tanks are see through so you see exactly what's left. I was pleasantly surprised to find these cartridges also have indicator lights also. Only odd thing was the gray color ink is not part of the set and has to be purchased separately.
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eric e.
Ordered on 2/4/2017
good product 2/17/2017 8:09:22 AM
normally dont like refill cartridges but these work great
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Anonymous
Ordered on 8/22/2016
HORRIBLE !!!!!!!!! 10/4/2016 11:25:13 PM
Ink cartridges did not work on the first order nor on the second replacement they sent me. I have been trying to get my money back since then and still have not gotten my refund they say they posted on 9/09. A month later and nothing so I have filed a complaint with PayPal!! This is not customer service that I would recommend to anyone!
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Thomas H.
Ordered on 9/1/2016
Wrong item delivered 9/22/2016 8:41:33 AM
I bought samsung color laser printer. I received a printer fusion. Obviously, it is the wrong item. Newegg.com have been trying to get it solved, but poor communication from the seller. Avoid this seller in the future.
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Michelle P.
Ordered on 5/27/2016
Wrong product, no response 6/18/2016 6:05:02 AM
The wrong product was delivered. I ordered 4 colors of toner, and received 4 of the same color. I contacted the seller for an exchange and have heard nothing back after two weeks.
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Michelle L.
Ordered on 4/15/2016
Newegg is AWESOME! 5/11/2016 7:24:24 AM
I've placed orders with them several times and have never once been disappointed. Products arrive very quickly. On one occasion I did have a problem but it wasn't Newegg's fault, it was a manufacturer issue. Regardless, Newegg's customer service was very good and the product was replaced very quickly. I would absolutely recommend that everyone order from these people. They are what all retailers should be.
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Jennifer A.
Ordered on 12/17/2015
Hit and Miss 2/11/2016 2:21:35 PM
I've used LD products for some time now -- they supply toner for about half of the 19 printers under my charge. Typically, their quality and service are above average. Recently, however, I've noticed a decline -- bad or incompatible cartridges, underfilled cartridges).

Case in point: I recently ordered 3 combo-paks of toner, a total of 12 cartridges. Of them, two have been bad. I sent one back to LD, which cross shipped another. While waiting on shipping, I loaded a used spare that still had some toner left in it, which ran out 3 days ago. I changed the spare for the cartridge that LD cross-shipped. It is empty now after 3 days of light usage, and the printer had been complaining of "incorrect toner" -- the same error I sent the first one back for. The cartridges also seemed a little "off". Typically, LD products come branded as such, in a LD-branded box with labels on the cartridges themselves. These arrived in plain boxes and unlabeled, and the cartridges look old. Looking on the interior of the cartridge, from what I could see through the toner door, the toner appeared slightly caked like it'd been exposed to moisture.

Over the years, I've noticed this from them more and more. We also use MSE, so far no problems with them. And their packaging is better. And their plant is local to me. Maybe its time to make the switch for good.
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