- Email This Seller
Pearls of Joy is an online retailer of pearl jewelry based in Los Angeles. Their e-commerce site launched in 2000 and offers one of the largest selections of pearl jewelry online. Pearls of Joy has rapidly become the first choice for customers looking for exceptional value pearl jewelry.
Pearls of Joy grew from a small eBay based business to a large international company with satisfied customers all over the world. The company has enjoyed triple digit growth year after year and continues to expand their selection of fine pearl jewelry.
Savings is key to Pearls of Joy's business model. Buying directly from pearl farmers around the world, they're able to buy the finest pearls at lower prices than anyone else. As an online retailer, their expenses are much lower than traditional jewelry stores. These two factors allow Pearls of Joy to offer pearl jewelry at up to 85% off mall jewelry store prices.
Repeat customers are the core of the business, with many people returning again and again to purchase high quality pearl jewelry at substantial savings.
- Returns Policy
All items in new condition may be returned within 90 days of purchase for refund or exchange. Shipping charges are non refundable.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.