- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Where is the "Third Coast" you ask? Well, Third Coast is a colloquial reference to the Great Lakes state of Michigan, where we have more coastline than any other state in the lower 48! Third Coast Kite and Hobby is located on the beautiful Northwest coast of Michigan, one of the premier regions in the country for wind sports like kiting, kiteboarding, hang gliding, paragliding, and soaring. So, it should be no surprise that we are really excited about all things wind!
Our mission is simple: to provide the best products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell. We also take pride in our support for renewable energy, the arts, and community development. Our online store is designed to provide you with a safe and secure environment to browse our product catalog.
- Returns Policy
We accept all returns / exchanges / refunds within 30 days of delivery - no questions, no conditions - FREE Return Shipping!
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.