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Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Smart Gadgets is an international specialist provider of innovative personal equipment (gadgets) designed to aid hobby, work and general lifestyle activities. Our products feature the latest technology, chosen for their quality, functionality and durability.

Being an online business we are able to assure our customers that we offer highly competitive prices when compared to traditional retail outlets. And, shipping from our warehouse in the US, customers are assured a speedy delivery service with goods invariably shipped the same (or next) working day as the order is received.



Return policy and RMA
1. We provide a 1-year warranty on the products we sell. For the first 3 months, the item(s) can be returned for refund or replacement should it becomes defective, damaged or simply does not meet your expectations. From the third month onwards, we will provide a maintenance service.
2. Please be advised that we will not cover any postage costs for product return unless it suffers from manufacture defect or damage. Please kindly note that we do not provide prepaid shipping labels, and the postage refund will be issued after we have received the returned parcel.
3. Please contact us for a RMA number and return procedures before return. We will not bear any responsibilities in case of lost parcel without prior contact.

  • Feedback
  • Returns Policy
214 Reviews (84% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 36
Lawrence P.
Ordered on 2/18/2016
great 3/6/2016 4:52:29 AM
I would recommend this seller
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Not Happy in NC
Ordered on 11/29/2014
RMA Process Poor 1/11/2015 4:31:27 AM
Product arrived quickly and apparently undamaged, but didn't work. RMA was requested for replacement. Company representative asked that I troubleshoot by replacing cable with a known good cable and using a different computer of the same type. I explained that I had neither as the USB cable used a small connector at the device end that I didn't have. I asked that they forward a good cable for the test and that I'd locate another computer for test. Company requested I return item at my expense and if they found a problem they would replace the item. This is an inexpensive adapter and isn't worth that risk/expense when dealing with a company that I don't have an existing trust relationship with. I feel that for a low priced adapter they should have sent me a new one if I returned the old one, and ideally they would have handled shipping both ways. Otherwise they should have listed the item as "non-returnable" without RMA support.
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Anonymous
Ordered on 11/26/2014
horrible 12/9/2014 12:34:28 PM
Poor customer service took forever to ship out my item
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Billy
Ordered on 8/13/2014
Received quick and no problems 8/21/2014 7:32:45 AM
I received my order fast and everything was proper and in good working order
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Anonymous
Ordered on 7/18/2014
10 days and still not shipped 7/23/2014 12:45:52 PM
No communication
Product not shipped

:(
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Customer
Ordered on 2/24/2014
Fast! 2/28/2014 7:10:48 AM
Product came faster than expected, within 3 days of ordering.
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Anonymous
Ordered on 8/1/2013
2/20/2014 11:17:58 AM
Fast service, product worked.
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Lord Sebastian
Ordered on 1/3/2014
GMYLE(R) Express Card Expresscard 54 2/16/2014 5:09:54 AM
Read other comments. Pre-install driver prior to installing card (don't know if this was necessary, but why mess with success). Plug card into slot applying pressure over pin engagement (rear USB port and power adapter). Let windows do it's thing and viola! USB3 slots in your "older" laptop. I have not found it necessary to use the supplied power adapter. I have only one slot used to power and communicate with My Toshiba Canvio 2TB drive (EXCELLENT!) used for backup. Backup time is now about 20% of what USB2 used to provide, so, I'm a happy camper. I had one issue where the card could not be found. Unplugged it, plugged it back in, and it self discovers. No biggie. For the price, it was an amazing step into the world of USB3.0 without breaking the bank. Buy. Install. Enjoy.
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Jacob S.
Ordered on 12/24/2013
No delivery, but handled it. 1/11/2014 9:32:16 AM
It was over two weeks from ordering, and I never received my product in the mail. I emailed them about it, and their response was to give me a refund, if I ever do receive the product or not. It took about another week, but I did get my money back through Newegg and PayPal.
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Anonymous
Ordered on 8/13/2013
Untrustworthy 8/29/2013 10:27:08 AM
When I go to Newegg.com I expect to be buying from Newegg. I didn't even realize I wasn't until after checkout. This has made Newegg and their brand untrustworthy in my opinion. I wont be shopping there again, and this is from a long time customer.
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2 out of 8 people found this review helpful. Did you?
Loodis
Ordered on 6/21/2013
Spoiled by Newegg 7/11/2013 7:11:15 PM
I originally gave this a 3-egg...but it's because I guess I'm spoiled with Newegg's service. Nothing went wrong with the order. Nothing. Product showed up in a reasonable amount of time, for a decent price, no problems. So I came back and gave it a 5-egg. Compared to some transactions from other companies--I'd give this company a 10-egg rating. But it's just tough to one-up Newegg.
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FarmChickiee
Ordered on 6/30/2013
excellent 7/8/2013 11:47:58 AM
Exactaly what I ordered:-)thank u
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ptownD
Ordered on 1/24/2013
Excellent Service and Product 6/1/2013 6:10:34 AM
Great quality. Fast shipping. Excellent price.
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Anonymous
Ordered on 1/6/2013
Faulty item received 3/14/2013 3:15:44 AM
Seller did not refund me even though I send the item back 2 months ago. Item arrived faulty, never worked. I am being ignored completely. They canceled my RMA as well.
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2 out of 2 people found this review helpful. Did you?
Anonymous
Ordered on 12/31/2012
Bad customer service 2/18/2013 11:34:26 PM
I understand that things happen, but it is extremely difficult to work with customer service for this seller. I had a problem receiving my package and it was sent back. They've asked me to confirm my shipping address and they will resend the package. When I confirm the address they have no idea what I'm talking about. You can only communicate with this seller through email. I'm going to push for a refund. I ordered this item 2 months ago and now they stopped responding to my emails. Not once have I lost my temper or tried to make things difficult for the seller. I have read similar reviews on this seller. I feel like they're hoping I'll forget they owe me something. I'm going to try and get my item from another site.
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1 out of 1 people found this review helpful. Did you?
SlyVenom
Ordered on 2/10/2013
Faster shipping than I expected 2/17/2013 9:54:02 AM
For having to ship from China I got the product faster than another product I ordered from the U.S.A.
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Mr. Keller
Ordered on 1/26/2013
Its a newer one and it actually works 2/2/2013 6:18:31 AM
Srry i waited the next day to write this , but it doesnt work on windows 8 , dont worry guys that os sucks anyway, never put a mobile software on a pc, so i reformated my pc because it had issues anyway , the device didnt work on windows 8 but it actually is the best adapter on the market.
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DeeJae
Ordered on 1/14/2013
ALFA AWUS036H Upgraded to 1000mW 1W 802.11b/g High Gain USB Wireless Long-Rang WiFi network Adapter with 5dBi Antenna - for Wardriving & Range Extension 2/1/2013 11:01:54 AM
According to your Seller Review Guidelines, you don’t want to hear it so you got your rating and have a nice day.
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Anonymous
Ordered on 12/20/2012
Dont buy from Smart Gadgets 2/1/2013 4:40:45 AM
Package of tablet screen protectors took THREE WEEKS to arrive via parcel post. What should have shipped was three covers. I only received one. The one that did arrive was creased due to packaging. It arrived wrapped around a piece of cardboard that looked like it had been ripped off a pineapple box. Vendor never responded to complaint e-mail. Newegg responded but would never pursue because they couldn't accept an attached photo or a hyperlink to a photo of the damaged product. Five wasted e-mails to Newegg, I'm done.
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2 out of 2 people found this review helpful. Did you?
Anonymous
Ordered on 12/29/2012
1/22/2013 4:32:43 PM
Listing says it's a 3 pack, but my package only contained one. Newegg has always been great. Are we slipping guys???
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1 out of 1 people found this review helpful. Did you?
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