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About Electronic Express

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Since 1983 Electronic Express has been a leader in top quality, name brand electronics at exceptionally low prices. If you're looking for the newest in electronic gear for your home, office, car or on-the-go, Electronic Express has it. We at Electronic Express take great pride in providing our customers with leading edge products at prices to fit any budget!

At Electronic Express, we stock over 2000 models, so if you see the manufacturer, but not the model, don't be shy - let us know and we will be happy to check! Whether you are buying on line for the first time or you are an avid e-shopper, Electronic Express wants to make your shopping experience as pleasurable as possible. For even more personalized service, whenever you're in the Southeast region, please stop by any of our 19 locations in and around Nashville, Tennessee. Come and see why Electronic Express is the only name you need to know!

  • Feedback
  • Returns Policy
On-Time
Delivery
95.61%
Product
Accuracy
93.17%
Customer Service
Statisfactory
87.00%
1,211 Reviews (85% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 214
RON B.
Ordered on 7/8/2017
no regrets 7/24/2017 10:17:56 AM
great performance from a low priced unit .
  • Yes
  • Yes
  • Didn't contact
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Kris M.
Ordered on 7/6/2017
Good Tv for the Price 7/21/2017 12:59:50 PM
The Tv is a good deal for the price. However, it does not have the best sound quality. I would recommend this tv if you do not intend to use the tv's native sound.
  • Yes
  • Yes
  • Yes
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David E.
Ordered on 7/3/2017
I would buy from this seller again with no hesitation 7/18/2017 6:22:32 PM
The product was delivered promptly. Packaged appropriately. Product functioned as advertised and desired.
  • Yes
  • Yes
  • Yes
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Javier R.
Ordered on 7/1/2017
7/18/2017 1:45:14 PM
The product was as described, but the vendor's shipping requirements were unreasonable. The package required signature and could not be held for pickup by the shipper, in this case, Fedex. That means I actually had to be there to receive the package. That's fine, if you don't have a job to go to. I do. Thankfully, the third attempt for delivery was, by happenstance, on a Saturday so I was available. Had the package shipped earlier in the week, I wouldn't have been around to receive it and it would have been shipped back to the sender.

Without doubt, this is a really stupid shipping policy. If you're going to require a signature, at least allow the shipping company to hold the package for pickup.
  • No
  • Yes
  • No
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Anonymous
Ordered on 6/25/2017
7/12/2017 6:44:16 PM
Item was a week late and the item went on sale but they refused to match the new price.
I won't be ordering from Marketplace again!
  • No
  • Yes
  • No
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Baoqiang L.
Ordered on 6/23/2017
good!!!!!!!!!!!!! 7/11/2017 6:34:03 AM
goooooooooooooooooooooooooooooooooooooooooood!!!!
  • Yes
  • Yes
  • Yes
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Shari B.
Ordered on 6/22/2017
Merchandise has not been received due to problems with Fed Ex 7/7/2017 3:43:22 PM
Fed Ex falsely claimed they tried to deliver on Saturday when we were in the office. We are a dental office and the office was visibly open. Fed Ex then refused to deliver the package on the following Monday claiming the package was shipped using residential delivery service. We were on vacation there after and upon returning Fed Ex is refusing to redeliver.
  • No
  • No
  • Didn't contact
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Ram N.
Ordered on 6/18/2017
7/3/2017 2:35:00 PM
Poor customer service. While buying it said the price match is gurantee but now its not offered.
  • Yes
  • Yes
  • No
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Anonymous
Ordered on 6/17/2017
Fast shipping 7/3/2017 1:04:46 PM
Wow, they shipped my product super fast. I wasn't suppose to get if for like 3-5 days and I believe it was the 2nd day that it arrived. Very impressed!
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 6/17/2017
7/2/2017 11:30:22 PM
customer support basically does nothing helpful but forwarding their policy.
  • No
  • No
  • No
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Anonymous
Ordered on 6/13/2017
6/28/2017 3:36:03 PM
Great!! Just as expected
  • Yes
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  • Yes
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John S.
Ordered on 6/1/2017
6/20/2017 6:20:02 AM
Definitely going back to Newegg!
  • Yes
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Anonymous
Ordered on 5/28/2017
Same monitor, $100 less 6/13/2017 2:51:24 PM
I had this monitor in queue when I was reviewing specs one more time, and noticed it was $100 cheaper! For products like this, it's a no-brainer as it's in a box from another manufacturer-- who SELLS it to you doesn't really matter unless you're expecting to have to go back and forth with customer service. This worked right out of the box, as expected, so I'm perfectly happy.
  • Yes
  • Yes
  • Didn't contact
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Robert K.
Ordered on 5/24/2017
6/9/2017 1:18:41 PM
A fine tv for small spaces and bedrooms. The smart feature works well, but is cumbersome in the internet browser mode. All in all, a fair price for a good unit
  • Yes
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jason s.
Ordered on 5/21/2017
Not good. 6/8/2017 4:44:48 PM
I would not recommend this seller. I ordered a firestick that was jailbroken and pre-loaded with applications. I received a new firestick that was not jail broken and did not have any of the applications advertised. I paid $20 more than i should have for a plain firestick. Not sure i will shop with newegg anymore.
Electronic Express Response:
Dear Valued Customer,

We appreciate your business, however we are not selling jail broken items. We are authorized dealer of our merchandise. Please feel free to let us know if there is any question or concern.
Please accept our apology for any confusion.

Thank You,
Electronic Express
  • Yes
  • No
  • Didn't contact
Did you find this review helpful?
Anonymous
Ordered on 5/21/2017
Too new to get sling tv 6/7/2017 7:28:54 PM
I had a TCL earlier but returned it as the picture quality was not satisfactory.
No complains with picture quality of this tv
Webos 3.5 is so new that sling will not support it for next 6 months.
I urge LG to make amdroid software to match quality of their products.
In this case the lg tv plus software needs a huge improvement
  • Yes
  • Yes
  • Didn't contact
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om b.
Ordered on 5/20/2017
Return restocking fee, shipping fee 7 days policy.. 6/6/2017 9:15:57 PM
I bought without realizing its not from Newegg but the third party.. then came into restocking fee, shipping fee and I should have tried any of this within 7 days.

I tried all this to save 157$ our of 400+ I paid which is more than 30% of price ..if its physical store you just go and return if next store selling you 157$ less or ask to price match..here I got answer oh you did not try in 7 days ..even though we don't have such policy I should have read their policy before purchase.

Sorry for Newegg...I can't purchase from your third party resellers.
Electronic Express Response:
Dear Valued Customer,

We have a 30 day return policy , In case the item is not defective nor damage customer can return the item. There is a 15% Restocking fee for the shipping cost. Once the item has been opened we can not sell it back as brand new item.

Thank You
  • Yes
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  • No
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Remy D.
Ordered on 5/9/2017
100% 5/25/2017 11:33:31 PM
Greta seller 100%
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Clayton P.
Ordered on 4/30/2017
Fast shipping and good packaging 5/21/2017 1:28:05 PM
Ordered Sunday, shipped Monday, received Wednesday in perfect shape. If only my new eggs arrived as quickly!
  • Yes
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kevin R.
Ordered on 5/17/2017
not jailbroke and will not fix it 5/20/2017 10:55:15 AM
says jailbroken but its not and they will not fix it
Electronic Express Response:
Dear Valued Customer,

As we responded to your email and assured you that our items are not jailbroken. We will also be glad to let you know that the item you purchased is not jailbroken and is not listed as jail broken.

Thank You,
Electronic Express
  • Yes
  • No
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