- Email This Seller
Our Main focus at Perfume4us is to develop and distribute to proper customers with the most suitable selection of cosmetics and perfumes brands that are in harmony with their needs, culture, and expectations through a reliable and efficient distributions channel. Our goal is to meet the needs of today’s fashion-conscious, value-oriented consumers.Perfume4us's success is not only because of the wide selection of high quality products offered at substantial savings, but also because of the dedication of the people who provide superior customer service everyday. Our fragrance consultants are trained to provide personalized service and expert advice about today’s most popular fragrances, as well as the classic and hard-to-find fragrances.
Perfume4us does not sell knockoffs or imitations. Our products are 100% authentic and original.
- Returns Policy
Perfume4us will accept returns within 30 days of purchase. All items must be unused in original condition and resalable in order to be approved for return. Buyers will pay for return shipping. After 30 days we do not accept any return.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.