- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Here at Robinson Gamestore, we are passionate about the products we carry. We believe the social interaction and mental stimulation... not to mention the good old fashioned fun... provided by games is a great way to bring families and friends together.
We also hope to bring new and different types of games to an audience that might not otherwise get the chance to experience them. Toward that end, we sometimes sell certain games at very low prices as a way to introduce them to more people - and hopefully have them return to us for future purchases!
Your complete satisfaction is our top priority, and your enjoyment of our offerings is a satisfying aspect of our business. We'd love to hear from you if you have any feedback about either our store or the games we offer! Please contact us at:
- Returns Policy
Unopened items may be returned for refund less shipping fees.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.