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Obien's Marketplace Seller Profile 800-390-1119 Email This SellerEmail This Seller  See all products from Obien's Marketplace See all products from Obien's Marketplace

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Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Art, without boundaries.
The spirit of OBIEN is to pursuit the ultimate goal of truth, virtue and beauty in our products.

MACA LINK is a computer peripheral factory with experiences and proficiency. Founded in 1995, it has been offering stable quality products with excellent design to customers. Utopia & AB POWER are the brands led by MACA LINK, and have been sold to the markets of Europe, U.S.A., Japan and Korea for several years. In 2010, MACA LINK decides to take the advantage of its experience of leading brands and present the brand “OBIEN” to the public. As the idea of OBIEN, “O” represents the concept of completion, perfection and unlimited possibilities, whereas “BIEN” stands for the meaning of “good” in French and Spanish. It is easy to perceive from the words that the spirit of the brand is to present its design as perfect as possible, and it aims at absolute supreme as its own expectation. So far, OBIEN has received high acclaim from all walks of life after introducing series of products, and will keep staying focus on its original intention – to design products that delight the users.

OBIEN is not the caviar to the general. Its mission is to bring a brand new and satisfying experience to consumers within a reasonable and affordable price.

User-friendly design, favorable appearance, with genuine material.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 0 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 1/17/2014

Rating + 5 Obien

I have now ordered 3 of these cell phone stands - two for home and one for work. All arrived in excellent shape and as scheduled.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    RMA Policy

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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