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SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Hi, we are Doug and Dana Froebe, owners of Xtreme Bike & Sport LLC. We are a brick and mortar store in Independence Kansas. We work very hard to please our customers whether online or right here in the physical store. We carry all the name brands and can get anything that you can put on a bicycle.


Xtreme Bike & Sport
204 N. Penn Ave.
Independence, KS 67301

Customer Service Hours:
Monday thru Friday 10:00AM - 5:00PM Central Time

  • Feedback
  • Returns Policy
123 Reviews (76% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 27
Poppins
Ordered on 6/17/2015
Long Shipping 7/10/2015 1:23:20 PM
The tires are fine but a bit noisy. The shipping was a joke. It took them a full week before they actually shipped my tires!
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r0ma4
Ordered on 3/20/2015
Good prices and excellent service! 4/20/2015 10:58:51 AM
This seller, helped so much with exchange of my wrong order! And offer the best prices which i was able to find! Thanks!
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Jon
Ordered on 2/18/2015
Trifle bit slow, but worth the wait 3/3/2015 4:37:33 PM
Took longer than expected to process order and send out a bicycle tire, but the price was fair, and the quality of the part was exceptional.
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e-dizzle
Ordered on 5/16/2014
Fast shipping, very helpful 6/6/2014 12:09:52 PM
Seller shipped in timely manner, but Post Office accidentally marked the package "return to sender", so it was sent back. Seller kept in communication the entire time and kindly shipped to new address while I was traveling.
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Redhook123
Ordered on 4/24/2014
Avoid this seller 5/16/2014 6:18:16 PM
I ordered a Yakima FullTilt 5 bike rack as they were $25 cheaper than others and I have always had a "five-egg" experience with Newegg before. This particular seller shipped me the wrong product (it was a Yakima Swing Daddy 4 bike rack) and when I asked to return it, I was told that I would have to pay for shipping. Their policy of "buyer pays for shipping" should only apply if you changed your mind, NOT because the wrong product shipped by the retailer. After expressing my frustration to the rep on email, she offered a courtesy $20 refund if I kept the product. I decided the product will meet my needs (although not ideal) however one week later I have still not seen the credit on my credit card. I am disappointed that Newegg would continue to work with a reseller like this and recommend they drop them immediately as they don't represent the fine service usually associated with Newegg.
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GW
Ordered on 4/15/2014
Horrible!!! 5/8/2014 9:20:42 AM
Seller advertised that item was in stock. Next day, Seller generated a shipping, takes my money, but does not ship. I emailed/called, finally got through, they claimed the item shipped, but UPS tracking said package was not yet received. 3 business days later, the same song & dance, and UPS tracking still said not received!! Total liars...STAY FAR AWAY!! GLADLY PAY SOMEONE ELSE MORE!!
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Buyer Beware
Ordered on 3/13/2014
Do not do business with this seller. 4/24/2014 12:59:08 PM
I received a deffective product and requested an RMA. Never got one. I was requested to send pictures but they did not go through. I was given fake email address to send pictures to but the email got returned. Newegg was of no help. Over a month now and still no resolution.
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GW
Ordered on 4/15/2014
Zero Eggs 4/18/2014 9:54:15 AM
This seller deserves ZERO eggs! They pitched a bike rack as being in stock. They lied claiming it was shipped the next day. They generated the UPS label, so they can grab my money, but they didn't ship it, since they didn't have one! They tried to fetch one wholesale to send to me, but sorry, I'm not incline to sit around and wait for them to get an extra $10-15 profit at my expense--certainly NOT when they claimed they had it in stock!
The tracking label does not lie!! They claimed it was shipped in the morning, but two days later, UPS.com clearly stated the item had NOT be given to UPS yet. 24-48 hour tracking info delays?? NOT that initial scan!! That cannot ever happen, ever!! The first scan always happens, since UPS wants to get paid. We are not stupid!!

Stay FAR, FAR away from this vendor!!!!!!!!!!!!

Newegg...CAN YOU SEE THE WRITING ON THE WALL??? GET RID OF THESE PEOPLE!!!!!!!!!
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Louis Wu
Ordered on 3/8/2014
Incredibly Bad 3/25/2014 1:17:43 PM
I really do not understand why Newegg keeps these guys as a supplier. I placed my order for 2 items. The item that shipped from new egg arrived 2 days early, the item coming from Xtreme, I received shipping notification the next day. Over a week later and the item still had not shipped. Emailed for information and was told, up to 4 or more business days before shipping. I had to point out I received my notification the day after ordering, kind of got into an argument with them, but the actually mailed it that day and I received my item in 2 days. It's this kind of service that gives Newegg and others a bad name.
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Anonymous
Ordered on 1/23/2014
item does not work want sseal 2/10/2014 10:22:26 AM
item would not seal right and sell people dont like to help you tawlk with manger he ask for pic i just told him it not worth it and he told me they dont have problem with these thing but i see were a lot of people said they dont work oh well it int he trash
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ver
Ordered on 10/7/2013
A+++ 10/11/2013 11:13:26 AM
fast shipping ,received item on time.
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cipher_nemo
Ordered on 9/8/2013
No problem, quick shipping 9/25/2013 6:18:11 AM
I was worried considering the other reviews here, but I had no issues with my order. Seller shipped it out very quickly, and arrived ahead of schedule. The only drawback was that it wasn't packaged very well. Product arrived undamaged though, so that's all that matters.
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Patriot
Ordered on 7/23/2013
Bike Parts 8/9/2013 10:18:43 AM
Ordered bike brake pads and headset bearings. Order arrived quickly. There was a problem, some bearings were bend in transit due to improper packaging. Vendor handled problem to my satisfaction. Hopefully they learned to use better packaging for shipping.
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voltaicsca
Ordered on 3/27/2013
Good product, slow delivery 4/24/2013 10:26:19 PM
There a lot of pretty bad reviews about this company, but I had a very satisfactory experience.
Contrary to many other reviews, all my products were new and just as they would come from the factory.
My only complaint would be that the shipping took about a week and a half. I called the store about the fact that there was no tracking information available after a week, and she was very polite. She told me she would look into it, and call me back, but never did.
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Anonymous
Ordered on 3/31/2013
New Drivetrain! 4/9/2013 2:55:43 PM
I liked the prices and the fact shipping didn't multiply by the number of parts I put in my Cart. They goofed up, but corrected it immediately. I will do business with again.
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Unsatifisfied Cust
Ordered on 2/10/2013
Hydrapak Wooly Mammoth Double Walled, Insulated Water Bottle: 20oz 3/17/2013 8:21:34 PM
When I placed my order for the 'Hydrapak Wooly Mammoth Double Walled, Insulated Water Bottle: 20oz', the available picture from the seller displayed only one color scheme--the color scheme I wanted. I realized later in the small print that there was no guarantee that the customer would
receive the color they wanted. Had I known that I would have made my purchase elsewhere so that I could actually pick the color I wanted--that I was paying for. If the buyer is going to receive any random color, then display all the available colors in the picture. Also, I was denied my request from the seller for an exchange for my preferred color. I would not recommend nor do business again with this seller.
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Anonymous
Ordered on 3/4/2013
Perfect Sale 3/9/2013 9:39:58 AM
Awesome seller. I called to check on the order the day after placing it. They were VERY nice. Would absolutely purchase from them again. Once the order was processed shipping on literally overnight via UPS. Couldn't ask for more. Thanks again guys!
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Anonymous
Ordered on 2/24/2013
Shipping and communication issues 3/5/2013 11:39:33 PM
The product was received as described, but the seller took seven full business days to ship and blatantly lied about this in an email.
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bruzer cruzer
Ordered on 1/12/2013
Wald Bike Basket 2/1/2013 4:15:12 PM
The product is excellent. The sport place took a long time to get it here, and there were bolts and nuts missing. I have my own, so I saved a few bucks instead of buying from the manufacturer.
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Anonymous
Ordered on 10/4/2012
selling used (returend) products as new 1/20/2013 10:52:44 PM
received item quickly, item was obviously used and missing parts (box was damaged and greasy), packaging was awful, return process was awful, worst communication ever, never received refund for return, don't let them scam you, buy your bike parts elsewhere
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