- Email This Seller
Toner Market Place offers a complete line of Imaging Products for Copier, Fax Machine, and Printer. We provide customer with high quality, low-cost alternative compatible products compare to OEM cartridges. Our focus is very simple; meet the needs of customers by providing the highest-quality imaging products at significant savings. Our experienced customer service representatives are here when you need them, to guide through your inkjet cartridges, toners and ink refills orders. All questions will be addressed promptly either by phone,or e-mail.
All our printer cartridges, toner cartridges and ink refills are from highest quality on the market. we believe that a real saving is made when you get the same or higher quality than original manufacturers products at a fraction of the cost. Our quality department leaves no chance to lower quality products because we know the importance of a sharp and crisp print out. All our high-quality inks are tested regularly for page yields and color matching in order to get the best of your print cartridges for the lower price.
- Returns Policy
Non-Defective Products: All unopened or unused products can be returned within 90 days after the order is placed for refund. There will be a 15% restocking fee apply to an item that is returned open. Restocking fee will be waived if no items are open and your refund will be applied.
Defective Products: We will be more than gladly to replace a defective cartridge for you within 90 days after the order is place. If the 90 days passed, please still don't hesitate in contacting us, we can still try to find a solution to satisfy you. On the other hand, refunds for defective product will be made within 60 days after the order is placed.
We guarantee your order against all defects; if you ever encounter any issues please don't hesitate in contacting us we are here to provide you with the best assistance as possible. You may contact us at 1-877-597-3802 or email us at firstname.lastname@example.org our representatives will be waiting.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.