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Airwave Technologies Inc., a fast growing company, was established in 1996 and has been developing the most advanced wireless telecommunication, data, video and multimedia products. The headquarters of Airwave is located in Hsin-Chu Science-Based Industrial Park, the Silicon Valley of Taiwan. Over the years, Airwave has manufactured and achieved a high level of vertical integration, implementing precise coordination from R&D product planning to marketing and sales. Our quality management, innovative design and superior customer service enable us to be the leader in wireless industry.We specialize in OEM/ODM wireless system, wireless communication chipset and 2.4 /5.8 GHz RF module.
Currently Airwave offers the following products with complete solutions:
2.4/5.8GHz RF IC and Modules
2.4GHz AV Sender
5.8GHz AV Sender
Wireless HDTV Link
2.4GHz Digital Audio Link
2.4GHz Digital headphone
IR remote extender
In wireless communication industry ,Airwave is well-known for its R&D strengths featuring in the following :
Heavy investment in state-of-the-art R&D equipment and software development.
Design expertise in wireless audio / video, security products and broadband networking equipments.
Extensive knowledge of wireless telecommunication technologies.
Dynamic research team with strong commitment to wireless industry.
In the past, Airwave's R&D team has won several National Industry Awards and has worked previously with GE, HUGHES, TRW, Lucent and SimensMSC in USA. We are one of the first in Taiwan to develop 2.4/5.8GHz wireless RF IC,module and video sender.AIRWAVE is one of the few companies that own 28GHz MMIC chipset and LMDS Transceiver in Taiwan for special military programs.
As an ISO 9001 certified company and international wireless technology provider , Airwave now has added two more offices in Taiwan as well as expanding our office and manufacturing capacity in China to meet the extensive demands of the OEM / ODM markets . Our rapid growing distributors in Spain, Italy , Germany, France and many other European countries as well as Asian countries are proof of our success . Airwave's efficient process manufacturing and innovative customer-oriented design have always been one of the most competitive and profitable in the global market.
- Returns Policy
We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.
All returns must include the following or it will be rejected and returned back to you at your cost:
• Product purchased from our Newegg Marketplace store ONLY
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial# intact on product and on retail package (Proof of Purchase)
• Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.