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About Outdoor Shopping:
Our company was founded in 2002. Outdoor Shopping is happy to bring you high quality goods at affordable prices. We specialize in everything camping, hiking, fishing, hunting and much more. We offer both made in USA good and imported goods. We sell both retail and wholesale. Our goal is to help people save money and to help them live better. Today, this mission is more important than ever to our customers and members around the world. We work hard every day in all our markets to deliver on this promise.W e do this by providing excellent customer service and spending countless hours to search for suppliers who can offer us better quality goods at lower prices; so we can pass the savings to you.
- Returns Policy
Do You Accept Returns/Exchanges?
We do except returns and exchanges within 30 days of purchase. We do not refund for shipping in either direction unless we sent you the wrong item or we sent you a damaged item. Please message us for the return address. Do not just ship the items back to the address on the shipping label you received with your order.
Which Items Are Non-Returnable?
We cannot accept returns on items that have been washed or where the tags have been taken off. Boots must be returned in their original box and must have never been worn once. Some items, such as swimsuits and underwear, cannot be returned due to various state or federal laws.
I Received The Wrong Items What Do I Do Now?
Please contact us at through our contact us page. Just message us right away if this happens and we will be quick to respond to you and provide you a return label to have the items ships back to us. We will have the new items shipped to you right away.
How Long Does Returns Take To Process?
All returns to our office take 1-2 weeks to process. We try our best to process your returns as fast as possible.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.