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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

pcRUSH.com was established in 1998 as an online retailer to provide a full spectrum of products to corporate and consumer users. pcRUSH.com is owned by ATMAN Inc. pcRUSH.com carries over 300,000 products from manufacturers such as HP, Cisco, Lenovo, Canon, Microsoft and hundreds more. We offer a complete selection of business and consumer products: Printers, Laptops, Tablets, All-in-Ones and Desktop computers, Switches and Routers, Scanners, Projectors, LCD TV & Monitors and so much more. pcRUSH.com maintains a 5 star customer service and satisfaction rating. The company's web site has been ranked among the Internet retailer's "Top 30 Online Retailers."

  • Feedback
  • Returns Policy
On-Time
Delivery
95.07%
Product
Accuracy
96.34%
Customer Service
Statisfactory
90.24%
3,206 Reviews (87% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 412
Christian B.
Ordered on 6/30/2017
7/23/2017 5:20:42 PM
Shipping took longer than expected (9 days),but still between 7-10 business days.
  • Yes
  • Yes
  • Didn't contact
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Benjamin T.
Ordered on 7/6/2017
Would buy from again, no questions asked. 7/21/2017 7:36:42 AM
The item was exactly as described, came well before the advertised delivery date and was packaged perfectly. Wouldn't hesitate to do business again with PC Rush.
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 6/30/2017
7/20/2017 7:44:29 PM
Shipping costs were too much. It was not a good experience for me.
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 7/12/2017
No problems whatsoever!! 7/19/2017 9:01:20 PM
Everything came on time and in perfect condition highly recommend
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 7/6/2017
Item paid but never received 7/19/2017 8:25:52 PM
Would not recommend this seller to anyone.
Poor work ethic and refusal to correct issue.
Item was paid but never received.
Vendor refuse to cancel order and refund my money.
  • No
  • No
  • No
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Kenneth C.
Ordered on 7/1/2017
Partly out of stock. 7/19/2017 1:08:59 PM
Back ordered part shipped within a day but took 8 days to traverse the coumtry.
  • No
  • Yes
  • Yes
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Brian N.
Ordered on 7/12/2017
Tried to cancel after reading PC Rush seller feadback for past 6 months 7/16/2017 8:31:50 AM
Seller wouldn't cancel. Now I have another mouse that is bricked. Working with manufacturer to get a replacement because PC rush charges return shipping when customers receive defective product out of the box.
I will pay more attention to seller reviews in the future. No matter how good the price is.
Not worth the trouble.
  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you?
Wil L.
Ordered on 6/28/2017
First time from this seller 7/16/2017 7:06:03 AM
Could have a been a little better about shipping information; it seemed to take some time before I received any type of order confirmation and shipping time.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 7/7/2017
Didn't place the order I made 7/13/2017 3:32:42 PM
DO NOT ORDER FROM PC RUSH... It's been 6 business days and they still haven't even shipped my item. Look at any reviews people have made. They are all 1 star. Awful company.
  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you?
Brian N.
Ordered on 7/3/2017
WORST SELLER - PC Rush - pay more from someone else rather than deal with this seller 7/13/2017 8:37:38 AM
I received item defective out of the box. Left mouse button won't click.
Seller generously told me I would not be charged a restocking fee - but I'm responsible for Fed-Ex return shipping!! Even NewEgg requested the seller to send me a prepaid shipping label for the return....seller replied:
"Greetings!
Please be advised that return shipping costs is non-refundable as per terms and conditions of sale agreed to at point or purchase"
Other alternative offered by PC Rush is I could deal with the return directly with the manufacturer as the product should be under warranty.
Thanks alot!!
Can I rate PC Rush negative 5 eggs as a seller?
  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 7/5/2017
item dead on arrival seller not responding 7/12/2017 7:11:37 PM
Avoid this seller
  • No
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  • No
1 out of 1 people found this review helpful. Did you?
Frank P.
Ordered on 5/21/2017
I fell for their serial number scam - now I have a useless laptop and they won't help 7/11/2017 11:14:33 PM
Avoid this seller completely. After a delay, they shipping me a laptop with a serial number that didn't match their invoice, apparently (I didn't look for it on the packing slip - who does?). When an intermittent problem was discovered, they had me return it, at my great express, on RMA for a refund... the refund never came and the laptop showed back up at my home later. Apparently, their lack of tracking their serial numbers now looks like I sent them back another laptop (I've only ever seen one of these). This is fraud, and possibly an intentional scam. My case was reviewed, and then denied, so I'm stuck with a worthless $1000 paperweight. I expected more. Totally dishonest seller, didn't listen or try to fix the real problem - beware.
  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you?
Richard F.
Ordered on 6/21/2017
7/11/2017 12:11:42 PM
Super fast service. Will buy from again.
  • Yes
  • Yes
  • Yes
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louis a.
Ordered on 6/19/2017
Bad Seller 7/11/2017 10:46:47 AM
asked to cancel order due to them taking 4 days to ship and needed item so ordered from Newegg. AFTER askng for them to cancel they shipped then told me to refuse. I refused on June 26 and as of July 1 it is still sitting in CA. It is now July 11th . This is uncalled for they can see its coming back and know it was never opened. It should not take this long to get a refund.
  • No
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  • No
1 out of 1 people found this review helpful. Did you?
William G.
Ordered on 6/24/2017
7/10/2017 2:55:25 PM
i really like the pad but wish it would hold the selected color from boot up to login. the good thing is ir does go to the selected color after comete voot up.
  • Yes
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Mary P.
Ordered on 6/22/2017
7/10/2017 2:38:55 PM
I will reorder from Newegg again.
Neither of the two items worked for me. One item didn't have a AC charger included which I probably overlooked or didn't realize the battery charger was included.
  • Yes
  • No
  • Yes
1 out of 1 people found this review helpful. Did you?
Trevor G.
Ordered on 6/17/2017
7/8/2017 4:24:43 AM
Took a week and a half after being told it was shipped that they didnt have any more in stock. That was 10 days ago and i still havent seen a refund.
  • No
  • No
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2 out of 2 people found this review helpful. Did you?
Anonymous
Ordered on 6/28/2017
wont be my first choice for purchase 7/8/2017 3:01:16 AM
So a 2 day shipping turned into 7 days. these companies should stop putting 3rd party sellers on their site as they don't take any responsibility when something happens. I'm just tired of the poop Newegg or A-azon pulls. Buying a product has changed over the last 5-10 years. I'm not even sure what I got was brand new as it didn't even have plastic wrap on the screen cover go rip off like my old cell used to have.

In my case nobody had a Lumia 950 in stock in my area so I had to purchase online. Always use a credit card so of the company screws you, a stop payment is easy to do.
  • No
  • No
  • Didn't contact
2 out of 2 people found this review helpful. Did you?
JANE K.
Ordered on 6/18/2017
I am very please and the printer and the price. 7/7/2017 2:14:32 PM
I am very pleased with my purchase, and will be buying a desktop very soon.
  • Yes
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0 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 6/20/2017
7/7/2017 7:29:09 AM
Great price for item, will consider seller again for other items when needed
  • Yes
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  • Didn't contact
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