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Established in 1974 as a manufacturer of replacement rollers for copy machines, Precision Roller has expanded to become the supplier the industry relies on to provide access to all parts and supplies for most office machines. We serve more than a quarter of a million customers in more than 170 countries and have over 120,000 products in stock ready to ship. In an age of impersonal mega-retailers both online and in town, our personalized customer service sets us apart. We view every customer as a customer for life, and know that if we can provide you with an outstanding shopping experience, you will shop with us in the future and let others know about us, too. Precision Roller is a Google Trusted Store with a 4.9 out of 5 star rating.

  • Feedback
  • Returns Policy
On-Time
Delivery
100.00%
Product
Accuracy
100.00%
Customer Service
Statisfactory
100.00%
92 Reviews (97% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
2 egg
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Reviews 1-6 of 6
BERNARD J.
Ordered on 4/13/2017
Always impressed with Precision Roller. 4/28/2017 4:35:36 AM
I have order many times over the years and they have always shipped on time and items were in good condition and worked. Very pleased.
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Lauren M.
Ordered on 2/10/2017
Great Toshiba Staples Replacement 2/24/2017 1:58:22 PM
Excellent deal and quality on this product!
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  • Didn't contact
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Jerome J.
Ordered on 1/1/2017
Great replacement 1/25/2017 8:39:33 AM
Great replacement drum for my Brother printer, brought my printer back to life.
  • Yes
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  • Didn't contact
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Stephen Y.
Ordered on 8/29/2016
Good Price but 9/19/2016 9:11:51 PM
Toner felt significantly heavier than the empty one that I was replacing; so I believe it is full. Toner Status window for the printer states that since it is not covered by the warranty the amount in the cartridge cannot be displayed correctly. As a result it says only 30% remains right off the bat. 4 Stars because I foresee issues coming when I want to continue printing with the toner that I am sure is actually in the cartridge but the firmware on the printer does not "think" is there. It may just be the inconvenience that is washed out by the price of this cartridge. Time will tell. Wish Canon wasn't so persnickety. Wish Precision came up with a work around so it shows the correct amount of remaining toner. Even if I only get to use 30% of the total toner available... its still wwwwaaaaayyyyyy cheaper per purchase than that silly Canon cartridge... Even with a holiday it shipped without much delay, despite coming across the country. Packaged professionally. No install instructions, which isn't a problem if you just pay attention to how you pulled the old one out but I could see how that could be an issue or some. Owners manual is "online" so referencing that is not convenient. Overall I think the seller did a fine job, despite the cry baby Canon fit over not using Canon toner. Repeat purchase will depend on how this printer handles this "Not a Canon toner" issue, and how inconvenient it will be to have to force the print each time. I guess I can update my review when the toner is "gone".
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Anonymous
Ordered on 10/2/2015
Excellent Service 10/26/2015 6:12:46 AM
We received our order damaged. One call to Precision Roller and we had the new order free of charge in two days. It was determined to have been damaged in shipping! We then received a follow up letter from the company. They were great to work with.
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Gene
Ordered on 5/8/2014
Good product, Shipped on time 5/19/2014 8:19:47 PM
The cartridges came on time an fit the machine perfectly. No problems and I am completely happy.
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