- $60.95 –
- $11.00 Shipping
- Email This Seller
Established in 1974 as a manufacturer of replacement rollers for copy machines, Precision Roller has expanded to become the supplier the industry relies on to provide access to all parts and supplies for most office machines. We serve more than a quarter of a million customers in more than 170 countries and have over 120,000 products in stock ready to ship. In an age of impersonal mega-retailers both online and in town, our personalized customer service sets us apart. We view every customer as a customer for life, and know that if we can provide you with an outstanding shopping experience, you will shop with us in the future and let others know about us, too. Precision Roller is a Google Trusted Store with a 4.9 out of 5 star rating.
- Returns Policy
Precision Roller's 100% Satisfaction Guarantee ensures you are completely satisfied with your purchase with us. For up to 1 year on compatible toner and ink, 90 days on genuine toner and ink, and 30 days on all other products except circuit boards, if one of our items does not meet your expectations, you can return it for a replacement or a refund.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.