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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Feedback
  • Returns Policy
On-Time
Delivery
70.27%
Product
Accuracy
62.16%
Customer Service
Statisfactory
52.00%
206 Reviews (63% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 64
Ashley W.
Ordered on 5/4/2017
Fast delivery 5/22/2017 8:09:54 AM
Received my order like two or days after ordering.��
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  • Didn't contact
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Vincent V.
Ordered on 5/10/2017
run ... don't walk away ... stay away ...disaster 5/11/2017 2:14:00 PM
ordered some pyle speakers... they don't have them , cancelled my order , maybe refunded me... sending me some junk. picture hanger.
Called Customer Service to complain and they were rude and hung up on me....
Reporting them to newegg... to discontinue using them.
what a joke..
never had any issues dealing with newegg for the past 16 years!!
they need to drop these puppies..
oh yeah...i'm not getting what i ordered..uggggggggggggg
  • No
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Jeremiah P.
Ordered on 4/24/2017
Shipping terrible 5/8/2017 11:03:35 AM
Pay the extra money to get the two to three day shipping and didn't get the product for a week and a half was extremely disappointed since I needed the product within that week. So we ended up without a projector for our conference weekend.
  • No
  • Yes
  • Didn't contact
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alexander a.
Ordered on 4/20/2017
5/8/2017 7:55:43 AM
battery seems to be working great with my lenovo laptop. the lenovo batter would have taken months to arrive.
  • Yes
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Joseph F.
Ordered on 4/14/2017
Dyconn, a quality commercial grade USB hub.. 5/2/2017 7:14:48 PM
Installing two mounting brackets were a cinch with this fine USB 3.0 hub. Mounting the hub on the side wall of my solid oak file cabinet was a chore. Did not expect the power switch, power indicator light or solid mass of a well made electronic device at a reasonable price. Thinking of giving one for a present.
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David I.
Ordered on 4/9/2017
Stay away from seller 4/26/2017 10:26:41 AM
Needed this part specifically, got confirmation that it shipp d then get email from seller saying it wasn't because they listed he wrong part. They said they sent something as a gift and refunded my money. I got my refund but nothing else. Makes me want to stay away from Newegg when they list 3rd party sales. I come to newegg to get parts from newegg not someone else.
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David L.
Ordered on 3/24/2017
4/12/2017 8:17:51 AM
Ordered Wireless headphones, Got a email from Seller, Item that was shipped doesn't match Product Description, Refund has been issued. Other than that, Had no problems with them
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  • Didn't contact
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John d.
Ordered on 3/22/2017
i dont know how you connect all this different stuff with people who need (and want) it, but you do! 4/7/2017 12:31:00 PM
not much to say (bad that is...) i ordered, it showed up, it worked.... what else do you need from a transaction?
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Richard G.
Ordered on 3/17/2017
No issues 4/5/2017 12:25:52 PM
I was a little apprehensive after seeing other reviews on this seller, but there were no problem. Item was delivered as advertised, a little slow to initially process, but otherwise on time.
  • Yes
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Anonymous
Ordered on 3/24/2017
Sent wrong Item 3/31/2017 3:42:01 PM
I ordered a 100 amp circuit breaker for car audio. I was sent a hook that sticks to glass,tile or mirrors. Only good thing is I was issued a refund. Now I have to order somewhere else. This seller wasted my time.
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  • Didn't contact
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CLAYTON L.
Ordered on 3/15/2017
3/31/2017 11:32:39 AM
Fast shipping and good quality part.
  • Yes
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  • Didn't contact
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John E.
Ordered on 3/11/2017
Poor 3/28/2017 11:42:03 AM
Do not buy from this seller. I ordered right angle couplers. What was delivered was some cockamamie plastic wall hanger that was not worth the postage to mail it.
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Douglas R.
Ordered on 3/11/2017
3/25/2017 11:44:16 AM
I never received my package, and I paid for expedited delivery.
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Bart H.
Ordered on 2/27/2017
Bait and switch 3/9/2017 7:44:44 PM
This post was not written as run on text. I put paragraph breaks in here. Just one more example of how bad Newegg is. Don't buy from them, you can find better products for cheaper elsewhere. ---Paragraph break---

I saw the router advertised on your website. "Special order, must log in and be emailed the price." So I logged in and had the price sent to my email. I liked it, so I ordered the router and about a week later when the router was due to arrive, I received an email (ostensibly, so I was told later, from the third-party seller but it came from a newegg.com address so make of that what you will) that both Newegg and the third party were out of the routers and that it would take weeks -- if I wanted it sooner then I should reorder from someone else. I responded that Newegg's website and the third party's website showed the router in stock and ready to go. They responded that they'd helpfully canceled the order for me. What the... ---Paragraph break---

So I placed it again, with a different third-party, even though the price had increased slightly, and this time ordered it next day air. The next day came and in the evening, after the router was supposed to arrive, I received another email (ostensibly from a third party shipper again, but still from a newegg.com address). They said that they'd accidentally shipped the wrong thing so they'd helpfully canceled the order for me but that if I happened to receive it I could keep it for free. Bull. I then received an email from Newegg that my return had been received and that what was in the package was actually what I'd ordered. ---Paragraph break---

I went back to the website a third time and once again the price had increased. But this time I recognized the bait and switch for what it was. ---Paragraph break---

I ended up buying a better router for less then the first price from ... a site that this review won't let me mention... and I don't plan on ever buying anything from Newegg or this Tri Dot again. I recommended that my boss use you a month and a half ago and he switched from the local place in town and bought a large monitor -- I had it shipped to my place because the business was in the middle of a move. The router I had shipped to our new address. ---Paragraph break---

Neither I nor the business are going to order anything from newegg again. You obviously have no control over your suppliers, you let them spoof your email even though they have their own websites and should be capable of sending their own email, and you're obviously employing a bait and switch. The two third-party sellers were probably the same company just pretending to be multiple companies to better do the switch. ---Paragraph break---

Your company sucks and no an apology letter won't fix it. I'm really annoyed at your duplicitous policies and it embarrassed me in front of my boss because suddenly this company that I'd recommended was not being honest with us. ---Paragraph break---

I don't know which of the two third-party resellers this Tri Dot is, probably the second one, but it's not a good company. Not to mention you can get stuff cheaper from ... other sites that this review won't let me mention.
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Danny D.
Ordered on 2/27/2017
Not as advertised 3/9/2017 5:25:01 PM
The item displayed and searched for was not what the company had in Stock. They did refund my money, but I was delayed in receiving a vital piece is equipment for my budding. If they would not have taken a order for the item they didn't have, then I could have cut a week of the time it took to receive the proper equipment. Paid for 1 day shipping, but took 4 days to even get the wrong item shipped.
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Ben K.
Ordered on 2/13/2017
Company has no handle on stock 2/15/2017 5:14:50 PM
I ordered the product on 2/10/2017. I got tracking confirmation early in the morning on 2/15/2017. Then I got a note about 4 hrs later saying they didn't have the product I ordered and a cancellation/refund resulted.

Apparently this company doesn't know what it's selling or doesn't know what it has or something.

It took 5 days to figure this out?

Not a reliable vendor.
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Ronald V.
Ordered on 1/12/2017
HORRIBLE 2/15/2017 10:51:38 AM
These geniuses sent me an empty packing box....then when I complained they demanded pictures of the box. The really crazy thing was the packing slip even said contents was 1 shipping box. Then these losers said they were going to request for an investigation from UPS....sounds like a scam to me! If this is the caliber of Sellers that newegg has I will be shopping elsewhere from now on. I read other reviews of this same seller...equally disappointing. Stop shopping this seller and go floss...you'll get more accomplished
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Andrew C.
Ordered on 1/1/2017
Return Difficulties 1/22/2017 1:01:34 PM
Tri Dot Innovation provided a RMA code, but no actual sticker or printable coupon with which to return the product. The cost of returning the item would be the responsibility of the consumer, effectively making the return of the fan almost a worthless experience.

I will not be purchasing from this seller again.
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Jessica G.
Ordered on 1/10/2017
terrible service 1/20/2017 1:57:34 PM
I ordered my set of pans and i was told 1wk later that my item as described was not correct and then told me in another week they would cancel. It took them 3wk to refund.
horrible experience! If i would've known, i would've not waited this long and i would've bought somewhere else. It was a long time until i was able to cook. HOrrible!
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Joseph S.
Ordered on 12/22/2016
Unhappy. Wrong Items Shipped. But quick refund. 1/13/2017 3:20:41 PM
I ordered a USB HD Case. I was sent a tiny plastic hanger for some sort of device. After a couple weeks of not getting my original item I contact them and they found the mis-ship and refunded my money without ever asking if I wanted the original item I ordered. They responded quickly to my inquiry, but the interaction left me wanting... namely the USB HD case I ordered. I ordered a different one from NewEgg and that arrived normally. Just bad luck I guess, but it did happen. Probably an innocent mistake.
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