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What's Dr. Cool All about?
The Discover with Dr. Cool science line is all about the thrill of adventure—something we believe drives all scientific discoveries. Our mission is to show kids the cooler side of science with our unique series of earth science kits. Each kit offers an exciting hands-on experience that will inspire young learners with the wonders of the natural world. Whether they’re cracking open geodes, peering into ancient amber, examining real bugs, or uncovering fossils like a real palaeontologist—all the Discover with Dr. Cool kits are so much fun that kids won’t even realize they’re learning!
Who we are:
Discover with Dr. Cool was created by the husband and wife team of Jordan and Katie Willing. Jordan has been a “rock-hound” all of his life and remembers many thrilling childhood days spent going into mines with his father and brother to find crystals, fluorescent rocks, and other rare minerals. This spirit of adventure is the essence of what Dr. Cool Science is all about.
Katie is a school teacher who knows the importance of quality teaching materials that also bring the “wow” factor. She ensures that every Dr. Cool Science kit is both exciting and engaging for students, as well as a valuable contribution to the curriculum of any teacher, homeschooler, or parent. If it’s not “teacher approved” by Katie, you won’t find it in our line.
What makes Discover with Dr. Cool the best?
There are a number of things that set us apart, but foremost is the quality of the specimens in our kits. Jordan has spent over 25 years around rocks and minerals and only buys the best. Our geodes are packed with incredible crystal formations while “the other guys” often just look like broken rocks. Which would you rather break open?
The uniqueness of our products is another thing that makes the Discover with Dr. Cool line so special. We offer kits that no one else has—because we’ve created all of our kits from scratch and are constantly inventing new products. There’s a lot to love about Dr. Cool. In a nutshell—he rocks!
- Returns Policy
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.