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Etekcity is an internet-based retailer/wholesaler located in the United States serving a wide customer base domestically and internationally. Our goal is to help you find high quality products at low costs. We believe simplicity is key and hope to improve your quality of life with our products.

We do our best to satisfy our customers so please feel free to contact us if you have any questions or concerns.

  • Feedback
  • Returns Policy
On-Time
Delivery
100.00%
Product
Accuracy
100.00%
Customer Service
Statisfactory
100.00%
1,447 Reviews (95% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 56
Preston P.
Ordered on 3/15/2017
Stays with the program! 3/30/2017 7:15:33 AM
no problems -- a good thing
The Manufacturer's "owner's manual" was not really clear on some of the functions--still trying to figure it out.
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Thai P.
Ordered on 1/24/2017
Reasonable delivery, works as described 2/8/2017 9:40:22 PM
I am very happy with this purchase. It is a great product for remotely controlling lamps or any electronic devices and it is cheaper than smart plugs out there. I can plug in multiple devices such as lamp, fountain and such from one plug . very useful and convenient . It works perfectly to control upstairs lights also.
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David H.
Ordered on 5/7/2016
5/14/2016 8:18:29 AM
The product was junk. Defective out of the box and now I'm having a hassle about returning for credit. Newegg is indirectly responsiblr and I'm getting very poor service in help with this headache that I only have because I trusted Newegg to insulate this transaction in the same professional manner as A-z. Don't take a chance on this outfit.
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Ed
Ordered on 6/24/2015
Good seller 10/23/2015 12:06:03 PM
Item delivered on time, excellent condition
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Rich
Ordered on 6/20/2015
Infrared Thermometer 8/17/2015 7:46:32 AM
shipped quickly, well packed
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Mark T
Ordered on 6/20/2015
Lasergrip thermometer 8/11/2015 11:01:08 AM
Item received as described and in working order. Shipped out and received quickly. Would buy again from this seller.
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balram
Ordered on 6/22/2015
never buy from this company 8/3/2015 8:35:47 AM
one of the worst company i have ever buy my stuff
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Flarp
Ordered on 6/30/2015
Excellent Product 7/15/2015 6:17:51 PM
This scale is really sleek and modern, hides easily under a bed or low shelving, and is accurate. Very nice product!
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Anonymous
Ordered on 7/4/2015
Head-Phones 7/14/2015 10:47:49 AM
Expedient delivery and they (2 sets) work great! Very pleased.
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Evan
Ordered on 6/21/2015
Failed to deliver, no response. 7/13/2015 12:46:04 PM
I ordered a mouse and it was never delivered. When Newegg and I emailed this seller, they never responded. If you get your product from them, I'm sure it's great. Rating will stay until I get a response or the product I've already paid for.
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Anonymous
Ordered on 6/20/2015
Just bad 7/13/2015 5:46:27 AM
They shipped the wrong item and when I contacted New Egg, they said I needed to contact the seller and they did help by sending out an email. The seller then asked questions like what was the sku of the item I received after I clearly put the description in the email saying the manufacturer needed this information. I am not sure why they are not able to look up their own item or why it matters in any case. What would be the case if I did not receive the item at all which does not seem far fetched? Would they send out a new item or ask me to somehow contact the shipping company and make me jump through hoops without providing any real steps towards solving the problem. Each response from the seller would take a day or 2 after my immediate response. Everybody keeps passing the buck and I still do not have my item and it is over 2 weeks from my initial order. I have order from other sites and they immediately own their mistake and send an item to make the situation right, not here.
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sprstock
Ordered on 6/9/2015
Misleading price 7/3/2015 10:05:53 PM
I purchased several of these remote outlets with the web page stated price $5.11 each cheaper than what I was invoiced. I brought it to Newegg's attention and they sent an inquiry to Etecity along with a pdf of the web page showing the advertised price. I've heard absolutely nothing back, so apparently stonewalling is the answer I'm getting.
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Anonymous
Ordered on 5/27/2015
All Good 7/3/2015 12:47:54 PM
Good price, fast ship, product works as advertised.... What more can I say?
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bobbytb43
Ordered on 6/20/2015
arrived in original package 6/27/2015 2:18:21 AM
Fast Shipping. came with 9volt battery. works as advertised.
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tslick00
Ordered on 6/20/2015
Very Fast 6/25/2015 9:30:33 PM
I received my laser thermometer even sooner than the 5-7 days that was advertised
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Arnold
Ordered on 6/9/2015
Good seller - excellent product 6/12/2015 2:41:52 PM
Received the programmable outlets in 3 days. Does exactly what it is supposed to. No Problems. Thank you.
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jlp48
Ordered on 5/17/2015
Good Job 6/8/2015 1:02:02 PM
I got the item when promised and it was a good unit for the price.
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paragon
Ordered on 5/16/2015
GREAT PRICE! 6/8/2015 10:31:24 AM
Great Product, bough a couple of them. the originals I purchased some years ago are still going strong. Using them as gifts for seniors.
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Alrod
Ordered on 5/16/2015
Basic Control 6/8/2015 10:20:09 AM
For simple control of lighting, this is O.K. The programmable set is better, especially if you need more than one remote.
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RLK
Ordered on 5/4/2015
Better than most thus far. 5/27/2015 12:09:29 PM
Although shipping time was maxed out, I received a good product at a great price. On the topic of shipping time, many of the NewEgg Flash sellers seem to have a tendency of "dropping the ball" once my account has been charged. Etekcity's shipping time was maxed out only because of the shipper, and not Etekcity. Thanks Etekcity for prompt order processing. Something every frequent NewEgg customer keeps a close eye on, and you made the grade.
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