- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
We are a family-owned and staffed Texas business.
Based out of the Piney Woods of Texas we are situated between Sam Houston and Davey Crockett National Forests. Our forests are teeming with trails for mtn biking, running, horseback riding, and hiking. Our roads include miles of beautiful rolling tarmac lined with pine trees and wide shoulders. In addition to woods and open roads we have Lake Conroe for boating, swimming, and fishing for food. What more could you ask for?
Our business statement is simple: "To provide the best athletic/recreational products at a great value, and to do this quickly and painlessly for our clients."
- Returns Policy
Please note: If the item has been installed, worn, laundered, or if the packaging that the item is returned in is damaged and we are unable to sell as new, a 20% re-stocking fee will apply. The original manufacturers box must be in like new condition so that we can re-sell the products as well. If not, the 20% re-stocking charge can apply.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.