- Email This Seller
For almost 35 years, Samy's Camera has been the leader in sales of high quality imaging products and the ultimate resource for the professional and amateur photographer. Knowledgeable sales staff, exceptional customer service, and an impressive up-to-date inventory are the reasons that Samy's Camera enjoys a loyal following. Samy founded Samy's Camera in 1976 with a vision for a full service store. This vision is exemplified in all of our locations including our flagship store on Fairfax Boulevard, with three floors stocked with the latest and most exciting selection of photographic, video and electronics equipment available.
Samy's Camera regularly hosts equipment demonstrations, special sessions with manufacturers, product training, and guest classes - all in addition to our own classes held in our state of the art computer lab at Samy's Edu. Our EDU blog is a place to find useful information online about classes, workshops and photo trips. It's also a place to connect to the photo community and see helpful videos from our instructors and friends.
Our Camera Department carries an extensive selection of digital SLRs, lenses and point and shoots from every major manufacturer. Samy's realizes that professional photographers, as well as amateurs and students are always in need of the most advanced, current technology. Samy's rental department constantly updates its extensive rental inventory to provide one easy stop to prepare for any shoot or project. For those looking to "trade up" or find a rare and unique camera, our Used Camera Department buys and sells an extensive selection of used cameras and lenses.
The Pro Department carries an unparalleled selection of medium and large format cameras, digital backs, lighting and accessories. We have Apple certified specialists on staff ready to design any digital photo or video workflow system. Professional and amateur video equipment can be found along with expert assistance in our Video Department. Our Film and Printer Department carries all types and sizes of film, darkroom equipment, digital printers and scanners and supplies. Our state of the art in-house lab offers a large array of high quality digital imaging services from retouching and restoration, to large format museum quality prints in our Service Bureau.
Samy's DV & Edit showroom in Playa del Rey offers the latest in broadcast video equipment for evaluation and demonstration. Our professional staff has the knowledge and experience to help with any video project.
During the past 15 years, Samy's Camera has expanded to include successful full-service stores in Culver City, Pasadena, Santa Ana, and Santa Barbara. We now provide this renowned service, information and product inventory nationwide at samys.com or 1-800-321-4SAMY.
- Returns Policy
Exchange and Return General Policies For exchange/return authorization, please call 1-800-321-4726
• Return or exchange must be made within 30 calendar days of purchase
• Provide the original receipt.
• All returned or exchanged items must be in new condition, in their original box, and must include all packaging materials, blank warranty card, manuals, and all accessories.
• Defective merchandise can be exchanged within 30 days of purchase as long as you have the original packaging and warranty card and the warranty card has not been filled out.
• If you paid with a credit card, your refund will be credited to the same credit card. Please allow 7-10 days for the credit to appear on your credit card account.
• If you paid with a check, we will issue a refund check, mailed after 10 business days from the deposit date of your check or 10 business days from the date of your return.
• Shipping charge is not refundable.
No Exchange or returns are permitted on the following:
• All consumable items such as film, photo paper, all moisture, heat, x-rays, magnetic and other light sensitive materials, tapes, paper, seamless paper, bulbs, chemistry, video dv and mini dv tapes, digital software, and digital printers.
• Canvas backgrounds
• Open blister packaged items
• Open Apple brand products
• Any open CD, DVD, computer software, memory cards, ink cartridges, batteries, and filters, unless defective
• Any Special Order merchandise.
• Any computers modified or built to customer specifications.
• Samy's Camera gift cards may be used for merchandise only and cannot be redeemed for cash, except where the cash value or balance is less than $10.00
• Items that have been damaged through customer use or abuse.
If conditions are not met, Samy’s Camera Inc reserves the right to refuse the return or charge a restocking fee up to 15%. For complete exchange and return policies, please visit www.samys.com.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.