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On-Time
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100.00%
Product
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100.00%
123 Reviews (77% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 28
Jason F.
Ordered on 12/13/2015
iPhone 7+ Case 4/21/2017 3:43:23 AM
Great case design and offering of rear/edges protector!
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Matthew A.
Ordered on 11/30/2016
Stay clear of this seller 12/19/2016 9:11:43 AM
The seller did not respond to my several attempts to contact. After paying (compulsory) for shipping of 5-7 days the order was still in the verification stage over a week later. When i requested to cancel the order all of a sudden the order showed as being in shipping mode. However for another week longer the item was not shipped or could not be tracked because it was in the "packaging" stage i.e. before being shipped. At which point I finally spoke with a NewEgg representative who emailed the seller and tried to call the seller to inform that the order should be cancelled. Despite all of this the seller still eventually shipped the order another week later.
The order: an ipad cover for my kids ipad that I had also ordered through NewEgg (different seller thankfully). So end result I could not give the ipad to my kid until I could get cover which I had to long before ever seeing the order from this seller. A competitor delivered free at a cheaper cost within 2 days and it actually arrived next day. Now I have to try and return an item that should never have been shipped to me after a few weeks.

Stay clear of this seller!
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Scott A.
Ordered on 7/29/2016
Poor Seller/ Terrible service 8/28/2016 1:28:35 PM
Ordered 2 cases for a Nexus 6P received 1 for 6P and one for a 6. Contacted seller didn't get decent response, contacted Newegg got the shipping costs refunded. Finally heard from seller I paid to ship back to seller Once again Newegg refunded me the shipping cost. Seller received case back on Aug 12 I enclosed information which stated that I wanted the correct replacement case which fits the Phone. On Aug 25th I received a
refund of 16.99 for the case which I purchased for 19.99. Seller is AWFUL . DO NOT PURCHASE ANYTHING FROM THIS SELLER, THEY WILL SEND YOU THE WRONG ITEM AND KEEP YOUR MONEY
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Melvin B.
Ordered on 4/6/2016
Very poor 4/29/2016 6:58:56 AM
I wanted to return the product but seller not resposive. I called newegg and explanned my problem but newegg never got back to me. I called newegg again and got an address to return product but I still do not have my money back. I am unhappy with them and with newegg.

Mel Belter
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Anonymous
Ordered on 3/25/2016
Item arrived within few days as ordered 4/3/2016 3:41:04 PM
Didn't have any issues. Item arrived a week after ordering it. They provided me with the accurate tracking number by email.
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Joyce D.
Ordered on 1/14/2016
Very happy 1/28/2016 10:51:16 PM
Took about 11 days to receive my ordered product, but it was exactly add I ordered, and was very happy. The little extra wait was worth the incredible price.
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Andrew B.
Ordered on 12/31/2015
Unsatisfied completely, now 26 days without product 1/26/2016 6:23:01 PM
This product was reported as shipped immediately (31 Dec 2015) it is now 26 January 2016; no update has been providing on the product or shipping information; a fake tracking number was generated that links to no shipping company. I am still without product and requests for refunds have gone unheard.
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Stewart W.
Ordered on 1/11/2016
Provides fake tracking number 1/21/2016 2:11:03 PM
Its now 10 days. Brillotech provided a fake tracking number 10 days ago. They confirmed that they do not have the item in stock. I asked for a refund from both Brillotech and Newegg neither is providing one. Had to file a credit card chargeback
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Packy
Ordered on 7/10/2015
Seller doesn't ship 8/4/2015 9:15:01 AM
The seller marked the package as shipped immediately, but didn't actually give the package to the USPS for another TWELVE DAYS. I will never purchase from this seller again.
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Anonymous
Ordered on 7/19/2015
A Joke 8/2/2015 6:27:55 PM
Do not buy from this company. Seller is incredibly unprofessional and refuses to answer communications until newegg is forced to step in, Never ship out products on time, and I'm still awaiting a refund for my phone case that was never sent. If I could leave negative eggs for these clowns, I would. Avoid like the bubonic plague.
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Ben
Ordered on 7/10/2015
Seller is unprofessional and unreliable 7/21/2015 7:47:04 AM
Eleven days after I placed my order it has not yet been shipped. Upon contacting the seller they provided me with a story that seemed made up, and indicated the package would be shipping "a few days late". It's already been ELEVEN DAYS. Don't buy from this seller.
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dtbmjax
Ordered on 1/6/2015
Love the case! 1/11/2015 5:16:51 AM
Others have mentioned they didn't like the built in screen protector and had cut it out. Personally, I like it. It's there for a reason. If you're looking for an excellent Otterbox Defender alternative, check out this case. Very well made and MUCH less expensive than the OB. BTW...great seller. Fast Shipping!
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Bartman
Ordered on 12/27/2014
Perfect! 1/6/2015 3:38:16 PM
Seller chipped what I ordered in a timely fashion. Case was as described in brand new condition. Very satisfied.
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Anonymous
Ordered on 12/1/2014
Sales order number: 220009317 12/23/2014 8:45:37 AM
I am very dissatisfied with Brillotech. Not only did I receive the wrong color of the product I ordered, I still have not received a replacement or credit for my order. I will not ever be using this service or ordering from this company again.
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Anonymous
Ordered on 12/2/2014
Do not give this seller your business. 12/12/2014 11:11:23 AM
Terrible. Order did not ship for over a week, and there was no reply to my email.

Don't bother, Brillotech a waste of your time and money.
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c5
Ordered on 9/21/2014
Long shipping delay and no response from support. 10/13/2014 6:25:00 AM
This seller took weeks to ship my item, never updated the shipping status beyond "pre-shipment", and did not respond at all to requests for a shipping update or the eventual order cancellation. I finally ordered the item elsewhere only to have this seller's shipment arrive unannounced on the same day. Extremely displeased with both the long shipping delay and the total lack of communication from this seller.
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mtlacreta
Ordered on 9/24/2014
Would not answer 10/7/2014 6:59:13 PM
I tried to cancel my order 12 hours before the payment was fully processed or shipped and the seller did not respond.
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Winston
Ordered on 9/18/2014
BAD 9/26/2014 2:13:00 PM
I ordered a tablet case from billotech and i still have not received it. Very long wait on products like this are a no no!
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Greg
Ordered on 4/4/2014
Fast Shipping. Quality Product 4/22/2014 9:18:06 AM
Ordered a case for my Venue 8 Android Tablet. Was shipped fast. Good price.
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Anonymous
Ordered on 2/23/2014
3/16/2014 6:21:27 PM
Shipping ticket was issued within two days of order but no indication on tracking record of it being received by USPS for over a week.
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