- Email This Seller
Batterysharks sells full line of sealed lead acid, nicad, alkaline, lithium, and nimh batteries at discount prices. We supply only brand new and high quality batteries. It is our commitment to provide you with the best value, at the best price.
Everytime you need a replacement battery for your alarm system, scooter, UPS system or motorcycle, you can find it in our great inventory and save time and money. Our batteries come with 1-year warranty and we supply only fresh factory replacement batteries.
Our goal is to keep customers satisfied and our experienced Customer Service is ready to help you make the right purchasing decision and find the right battery for your needs.
- Returns Policy
All items must be in unused and unaltered condition. You can contact Customer Service at (800)-657-1303. You need to return your batteries with your original invoice and RMA included in the package. After you return your batteries at our warehouse and we verify their quality, we can then refund your account. Restocking fee of 15% will apply for all orders that are returned and not exchanged. Please, note you will need to cover the shipping cost for the return. However, if you decide to exchange your battery for a different model, we will not charge you the restocking fee, but we will calculate the price difference for the exchange plus its shipping cost. If we did send you the wrong battery size, BatterySharks.com will cover the shipping cost (both ways) and will send you the right replacement for free. If batteries are delivered damaged, they are exchanged at no cost with brand new replacements. Just send us a picture of the damaged battery and we will ship you a brand new one. We do not grant any refund if you return your package without our approval or contact us later than the specified period.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.