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- $73.95 73.95
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Home Controls is the premier national distributor for the most comprehensive and unique home automation systems! Whether you are a professional installer or a do-it-yourself homeowner, our online store carries the supplies you need including: whole home automation, smart home systems, remote lighting and appliance controls, home security and video surveillance, home theatre, audio and video distribution, networking, telephones and intercoms, climate controls, central vacuums, structured wiring systems, installation tools and accessories, independent living devices, and so much more. Best of all, Home Controls offers free technical advice and product support! Home Controls is your one stop source for all your home technology needs!
- Returns Policy
Merchandise returned within 30 days of purchase with the appropriate RA number will receive a full product cost refund or credit, provided it is in perfect un-used condition in original undamaged and unmarked packaging, and is complete with all instructions and warranty card.
Defective products will be replaced or repaired according to the manufacturer's warranty policy. Call us at 800-266-8765 (Toll free in the U.S.) if you have any questions.
Shipping costs are not refundable, but Home Controls will pay the UPS ground freight to ship your exchanges or replacements of defective merchandise. Upgraded air shipping is available at customer expense. Books, Plans and Software are not returnable due to copyright laws. Wire products are not returnable.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.