- Email This Seller
Hollister Audio Video & Electronics is a Family-owned and operated retailer and online source of Audio, Video, & Photography products and accessories in Houston Texas. Our mission and focus continues to be delivering the ultimate experience for your needs for home, commercial & car electronics by providing our customers with the best equipment and a knowledgeable sales staff.
We carry a large selection of home electronics, photography gear, professional products as well as small appliances, home improvement products and mobile device accessories.
The staff at Hollister electronics has more than 25 years of combined industry experience, as well as a personal love for the ever growing home theater and personal electronics products. We constantly search for the best products offered today that meet both quality and affordability. Hollister electronics backs every sale with continued service and support, to build a continued relationship with our loyal customers.
We welcome you to check out our website and the products we offer. If you have any questions, feel free to contact us by phone or email from our contact us page.
Our staff is here to help, if we do not carry the product you are looking for, let us know and we will find it for you.
Thank you for visiting.
Hollister Audio, Video & Electronics
- Returns Policy
A RMA Number is needed prior to returning any products.Customers may return products for refund or replacement within 30 days of invoice date. Customer is responsible for return shipping. Refunds will be issued on product purchase price less shipping; there are no refunds on shipping charges. If there was no shipping charge on the customer’s original order the actual shipping charges will be deducted from the refund. When returns are received for replacement exchange, we will apply the refund amount to the replacement product. Any credits will be applied back to the customer as a refund. If the replacement exchange refund does not cover cost of replacement product, customer is responsible for the difference. Shipping charges may apply to replacement exchanges. There is no restocking fee on orders returned for refund or replacement.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.