- Email This Seller
At Closertowholesale we are dedicated to bringing you items for both cars and trucks at prices, as our the name suggests, closer to wholesale. We deal directly with the Manufacturers so the warehouse distributer is not part of our pricing markup. In some cases we do direct sales for the Manufacturer that does not have a presents on the internet which allows us to offer much lower pricing to you the customer. We are a young company started in 2005 and have enjoyed double digit increases in sales all of our years in business. We work hard at improving the customer experience, but want to know if there are any suggestions that would improve what we do. Thanks much for your business, and we look forward to providing you, the customer with great products, low prices and quick shipping.
- Returns Policy
Closertowholesale excepts returns up to 30 days after invoice. Customers are responsible for return shipping charges and we charge a 15 percent restocking free. Item/Items must be in original packaging, un-used and returned in new condition. Any questions please contact us before the return of merchandise. Thanks
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.