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OnDisplay Hexagone Disposable Dessert Cups - 1000 count
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OnDisplay Hexagone Disposable Dessert Cups - 1000 count

Royal Massage Deluxe Prenatal Pregnancy Cushion Set
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Royal Massage Deluxe Prenatal Pregnancy Cushion Set

Teaology Fiore Borosilicate Blooming Teapot and 6 Luna Glass Teacup Set
  • $110.00
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Teaology Fiore Borosilicate Blooming Teapot and 6 Luna Glass Teacup Set

About Us

Vandue.com is a California based household goods retailer with over 15 years of internet retail business experience.

Vandue.com prides itself on providing our customers with an enormous selection of unique and innovative products. We have most of our products manufactured to our own high standards in quality. Most of our products carry their own manufacturer's warranties against faulty workmanship.

Vandue.com is committed to providing superior customer service. It is our goal to ensure that each and every customer enjoys an easy and satisfying online shopping experience.

Vandue.com is committed to delivering your order as quickly as possible. We offer fast domestic ground shipping to the 48 contingous states, and all orders are usually shipped within 48 hours of payment. We offer shipping worldwide shipping to virtually anywhere in the world.

We also offer very easy exchanges and returns including a generous 30 day return policy on all purchases made from Vandue.
For customer service issues please contact us at (866) 768-1615 Monday – Friday 9 A.M. to 4 P.M. PST(excluding holidays), or email our Customer Support Department support@vandue.com.

Thanks for shopping with Vandue

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154 Reviews (79% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 25
Mark d.
Ordered on 4/21/2016
BIGGER My Bad , 5/14/2016 7:29:11 AM
Great price , great service, BUT... go bigger. I truly went to small for our area. now I'm going t add multiple sails ......my layout changed, but I love the product.....
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Phillip W.
Ordered on 2/28/2016
Good quality - good price 3/21/2016 4:50:56 PM
The stools I ordered came packaged and wrapped well. I ordered 6 and received all 6 in good working order - no missing pieces after I put them all together. The little lip for back support actually works as well. The padding could be a little more, but sitting on them for a couple hours (I don't have so much natural 'rear padding') I was still comfortable. Since the struts for adjusting are gas, there is a little give when you sit down. So don't plop on them or you'll feel like you're falling (you won't) for a split second.
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Chase W.
Ordered on 11/30/2015
Bad Customer Service 12/11/2015 8:19:19 AM
If I could give NO EGGS I would. I bought 2 bars stools, 1 was fine, the other came with 2 front right legs. I have emailed them over and over to no avail, all I get is a response of, "which leg needs to be replaced". Then I get no response after telling them which leg, over and over and over. I like the bar stools and do not wish to return them, All I want is the replacement leg for the chair I paid $80 for. But since that is too difficult for them, I have to return BOTH stools, for shipping out of my pocket, as well as (according to their fine print) a 15% restocking fee. So basically ill be paying over $20-$30 to borrow 2 stools, assemble one, take it apart, and send them back. All because they do not want to send me 1 leg. I have the extra leg, just swap it for the one I need and make it right, saves us both trouble. I guess that is too much to ask.

Take your money elsewhere, save yourself the trouble.
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YP
Ordered on 11/9/2015
Stay away 12/9/2015 3:11:24 PM
Stay away, item arrived damaged, asking me to pay for return shipping !!
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Footman
Ordered on 8/9/2015
Great service, extremely speedy shipping 8/15/2015 7:12:47 AM
Very impressed. Sometimes Newegg Market Place Merchants are not on the ball. Vandue shipped my product quickly and with no fuss. The product arrived safely just over 1 day after I placed my order. Excellent.
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KC
Ordered on 12/14/2014
Bad experience with damaged product 1/5/2015 7:38:51 PM
Received damaged product and request seller for replacement. Sent picture of damage twice and seller claimed not able to receive pictures via Newegg. Asked me to send pic to a phone number and have not heard back from seller since. This is totally unacceptable when product is damage and seller does not want to replace, and keeps making more obstacles to rectify damaged goods
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Anonymous
Ordered on 12/27/2014
Just as described 1/3/2015 5:51:02 AM
Item arrived quickly and was just as described. Thanks!!
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deluxestogie
Ordered on 8/24/2014
Inadequate Customer Service 9/28/2014 11:22:16 AM
The glass teapot arrived shattered. The carrier had marked it as damaged (I suppose from the tinkling sound) when it was first shipped. Outer box was intact. Very sloppy packing.
NewEgg unable to help, since it is from an independent vendor. After eventually tracking down a customer service phone number for the vendor, I was greeted by a helpful voice. No need to return the item. My credit card will be credited. I was delighted.
It has now been two weeks, and no sign of a refund. Truly disappointing for a mere $25 purchase.
I am now wary of "independent vendors" who hide behind NewEgg's good name.
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Anonymous
Ordered on 8/24/2014
Sales order number: 204538376 9/16/2014 8:18:33 PM
The glass was unusable due to a warped base, the center of the bottom of the glass had a high point which would not let the glass sit on a flat surface without tipping over. Very poor quality.
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Panasyno
Ordered on 8/24/2014
Don't order from this company. 9/15/2014 7:19:59 PM
Please spare yourselves the Trouble and the problems with dealing with this Company, The Glass Tea Pot wasn't placed in any kind of secure packaging and will arrive Broken and trying to get then to replace the Tea Pot will prove to be a pain in the ***. and that is if you get it. I haven't yet and I sent them 3 times the pictures they request.
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Panasyno
Ordered on 8/24/2014
Don't waste your time or money 9/4/2014 9:54:32 AM
The package was full of broken glass no packaging material to protect it and I asked for a refund and the company hasn't even returned my email.
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j robert
Ordered on 8/17/2014
professional salesman 8/25/2014 4:42:37 PM
Good packaging and rapidly delivered. product description equal the web mention
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Anonymous
Ordered on 7/18/2014
Perfect! 7/23/2014 9:42:21 AM
Shipped exactly as promised
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Anonymous
Ordered on 6/19/2014
Awesome Seller 6/19/2014 2:10:40 PM
Purchase the item and was hipped within an hour. Amazing!
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PK
Ordered on 2/20/2014
Seller: Vandue 3/8/2014 11:57:46 AM
Delivery was much slower than expected and there was minimal information provided about delivery status
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Anonymous
Ordered on 2/16/2014
Still waiting for resolution on RMA 3/5/2014 5:02:57 AM
I request RMA on 1 item that arrived defective. I asked for a replacement or refund on the item. The request was acknowledge and i was asked to send pictures. It's been now 4 business days and still waiting on the resolution.
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Great1
Ordered on 2/17/2014
Items missing 3/3/2014 11:38:50 AM
Received this and the strainer was missing. Sent a request to return this and am now being charged to ship this back. Not a good experience.
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Dan
Ordered on 10/20/2013
No response from customer service 12/12/2013 6:13:28 PM
My item arrived damaged. Requested a RMA. No response.
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Jack
Ordered on 10/21/2013
Stay away 11/28/2013 8:41:38 PM
0 stars if it's available.

Stay away as they will try get your money whether you decide to keep their product or not.

They offer free shipping to you but if you decide to return your order you will have to pay for return shipping. They will have you pay for the free shipping for shipping the product to you. Since you don't really know how much they actually paid for their shipping of the order to you, they will charge you more than they actually paid so they can make some money.

Stay away as they are horrible to deal with!
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Joe
Ordered on 10/14/2013
Stay away from Vandue 11/15/2013 5:12:21 AM
Do not buy from Vandue. Does not stand behind their product. Received damaged product and have been emailing customer service for almost a month with no replacement. All I get is maybe 1 or 2 emails asking for information that was already in my email saying they will send a replacement that is never received. Poor customer service - Buyer Beware....
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