- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Chemical Guys is a worldwide manufacturing company and OEM provider of the highest quality car care chemicals, car wash accessories, buffing pads, machines and most importantly knowledge. With over four decades of research and development Chemical Guys MFG. Co. has established a worldwide name in the car care, car wash, detailing, and car care industry. Our team is combined experience has gained us a better understanding of the industries desires and helped us tremendously in gaining a solid insight on our customers' needs.
Chemical Guys was founded with a goal of providing the community, businesses, business professionals, clients, auto enthusiasts and friends with the highest quality car care products at any price. Throughout the years, we have remained dedicated to providing our patrons uniquely efficacious car care products, accessories and knowledge. Each of us at Chemical Guys is committed to serving our customers and communities alike through the highest service standards
Chemical Guys is proud to be the leading choice worldwide for many OEMs, factories, dealerships, detailing facilities, body shops and car washes. Our global following has spread fast and each day the Chemical Guys Family grows larger in size and greater in knowledge. By combining our ever extensive ability in manufacturing, development and innovation with a passion for knowledge, our educational platform known as Smart Detailing University helps educate and advances the knowledge of car care enthusiasts, detailers and business owners worldwide.
- Returns Policy
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.