Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

ITRenew is a leading global provider of data sanitation and IT asset disposition (ITAD) services. We specialize in the complete lifecycle of enterprise and data center equipment. ITRenewDirect is our response to intelligent reuse of otherwise recycled IT assets.

Headquartered in the heart of Silicon Valley in a state of the art 150,000 sq foot facility and with more than 200 employees worldwide across 12 offices and 6 countries, ITRenew leads the way in delivering innovative solutions for IT asset disposition, secure data sanitation, IT asset recycling and IT lifecycle management. By leveraging over 15 years of experience and market expertise, we provide the most flexible, turnkey solutions available. Our goal is to be the trusted partner for optimizing return on technology investment for our customers.

As the first ITAD service provider that has developed their own proprietary data sanitation software, ITRenew can easily customize solutions to meet the needs of our customers. We also have the expertise to control and monitor the entire chain-of-custody and reuse of your existing data center and IT enterprise assets. Our knowledgeable team members will work with you to identify the ideal solutions for generating the highest possible cost savings and peace of mind. This allows you to stay focused on your core competencies and running your business.

ITRenew is also committed to responsible and sustainable practices that benefit our customers and the environment. We are certified to the highest industry standards for data security, proper IT asset recycling, and environmental protection. We are also one of only a handful of Microsoft Authorized Refurbisher's in the world today.

Our Certifications:
ISO 14001:2004 – Environmental Management Systems
ISO 9001:2008 – Quality Management Systems
OHSAS 18001:2007 – Occupational Health and Safety
R2 Certification
NAID Certified
PCI-DSS
WEEE

Our Storefront is located at 8328 Central Avenue Newark, CA 94560

Customer Service Hours:
Monday - Friday
8:30 am to 4:30pm (Pacific Standard Time)
Email: newegg@itrenewdirect.com
Phone: 1-510-745-9922

  • Feedback
  • Returns Policy
On-Time
Delivery
96.43%
Product
Accuracy
94.64%
Customer Service
Statisfactory
90.63%
354 Reviews (83% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 71
Charles B.
Ordered on 3/18/2017
Good Deal! 5/8/2017 6:24:01 PM
Product was as described. Great price!
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Jared J.
Ordered on 3/31/2017
4/25/2017 7:48:59 AM
Hard drive works how it should, thank you.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
AMANDA C.
Ordered on 4/10/2017
Quick, Cheap, and Straightforward 4/20/2017 9:30:48 PM
Would certainly recommend seller
Nothing negative to say about the experience.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Peter C.
Ordered on 3/24/2017
4/3/2017 2:26:56 PM
Paid for the expidited shipping but it came a couple days late, other than that I'm highly impressed by the computer itself.
  • No
  • Yes
  • Didn't contact
Did you find this review helpful?
Rebecca S.
Ordered on 3/16/2017
Seller issues. 3/31/2017 8:11:42 PM
The return policy with this seller is that they will not provide a return label for defective products. The laptop I purchased has an intermittent wifi adapter. It will work for a while then can't find any networks sparaticly. When I called to report this I was told I would have to pay for shipping and would be reimbursed up to $15. Shilling cost 23. So I'm paying to return a product that was defective. I will not work with this seller again.
  • Yes
  • No
  • No
Did you find this review helpful?
Charles K.
Ordered on 3/15/2017
Exactly as expected. 3/30/2017 1:36:13 PM
Quick delivery, product exactly as described. Would buy from again.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
louis a.
Ordered on 3/6/2017
AWESOME SELLER 3/15/2017 10:27:07 AM
I would recommend this seller to anyone, they ship quickly, sell good items and take care of their customers. 5 stars across the board *****
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
David A.
Ordered on 2/18/2017
Great Product... 3/11/2017 5:56:56 PM
Product was delivered on time, Laptop was clean like it was new, and it works super great.
Thank you
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
gary r.
Ordered on 2/20/2017
3/10/2017 2:10:21 PM
The computer was in great shape, wiped clean, and runs like new.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Laura L.
Ordered on 2/18/2017
3/10/2017 1:15:55 PM
So far, so good! The actual look of the laptop is AMAZING! I haven't bought a laptop or computer in over 15 years, my last laptop I bought just went all wonky on me, my tablet I recently bought cracked. So I needed a cheap replacement before school started in august. And I have bought stuff from newegg many many years ago. So I wanted to check here. And after days of looking and comparing this seemed like a good one, and BOY WAS IT! It looks brand new, its super fast, has tons of storage, holds a charge well. I don't use a laptop too much, but when I do, it certainly serves its purpose!
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Patrick S.
Ordered on 2/9/2017
Great packaging, I will look forward to using them again as a source for good solid computers. 3/10/2017 12:14:28 PM
I am not a speed demon, functional and 'works' is perfect for me, for surfing the net and word processing, so far NO problems. I even added Centos7 as a dual boot option. One thing I did notice, the 'slide' back to a true hard drive was noticeable at first and I had forgotten the 'sound a hard drive' makes ;) next time an SSD spluge is in order, but for a general all purpose computer you can not beat it !!!
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
wesley d.
Ordered on 2/19/2017
Quick and Correct 3/10/2017 5:09:27 AM
Seller delivered product quickly and well packaged. arrived very early and worked great
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Mark R.
Ordered on 2/9/2017
Was fast and item was as described. 2/24/2017 1:25:14 PM
Fast and as described... I don't ask for more.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Todd W.
Ordered on 2/6/2017
great laptop 2/21/2017 2:45:51 PM
i would recommend. good unit especially for the price. Looks brand-new. very satisfied.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
William O.
Ordered on 2/4/2017
The laptop received was just gorgeous. 2/20/2017 7:33:44 PM
The laptop was rated grade B, but it was in marvelous shape and I am surprised it was not a grade A. The price which included shipping was very reasonable. The laptop was shipped promptly and shipped via a speedy way, so I had the laptop very quickly
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Anonymous
Ordered on 1/31/2017
2/15/2017 5:39:01 PM
Very satisfied with the product.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Christopher V.
Ordered on 1/31/2017
Fast shipping, refurb laptop was absolutely pristine. 2/15/2017 3:53:38 PM
The machine was not as described, it was better. Had a higher res screen, it had a DVD drive and thumbprint reader which were not mentioned in the description, and shipped with Windows 10 Pro rather than Home. I can't complain about any of that.
  • Yes
  • No
  • Yes
Did you find this review helpful?
Garry P.
Ordered on 1/24/2017
Exceptional deal. 2/11/2017 6:12:06 AM
Exceptional service. Great machine. I had a small issue and it was resolved quickly and courteously.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Mark E.
Ordered on 1/22/2017
Excellent Value 2/11/2017 5:40:36 AM
I'm really pleased with the purchase of the laptop. It was almost new condition and operated like a brand new laptop out of the box. Highly recommended option to anyone looking for a low-cost laptop option.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
David P.
Ordered on 1/26/2017
Better than expected 2/9/2017 6:28:34 PM
This was the first time that I purchased a refurbished electronic product. Next time, I won't hesitate.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Page of 4
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.