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Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

We are a manufacturer and exporter specialized in Security and Surveillance product for Home and Office, ranging from Security CCTV Camera, Complete Security DVR system, Access Control System, Home Alarm System, IP Camera to Video Door Phone product.
We have a production plant and warehouse in Shenzhen China, sales office in Hong Kong. Besides marketing our own brand, we are also actively involved in OEM projects with importers and distributors worldwide.
*** Our promise to customers is to deliver high quality product and service at competitive pricing and in timely fashion ***

  • Feedback
  • Returns Policy
On-Time
Delivery
66.67%
Product
Accuracy
33.33%
Customer Service
Statisfactory
66.67%
21 Reviews (57% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
2 egg
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Reviews 1-16 of 16
David H.
Ordered on 3/15/2017
Item Never left.... 3/29/2017 10:04:31 AM
Item still sitting in Hong Kong. Email to seller not responsive, about shipping info. Requested refund from New Egg, and told them I will NOT accept item.
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Anonymous
Ordered on 2/14/2017
very good 3/16/2017 7:07:17 AM
I like it
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ET
Ordered on 4/21/2015
OUTSTANDING SERVICE 5/10/2015 12:33:00 PM
Dennis & staff bent over backwards to provide outstanding service. Fast shipment. Well packed, especially the mounting bracket. The tracking no. showed progress on the US Postal Service web site when it arrived in Hong Kong on 4/30 & all stops until delivered in USA VA on 5/6. very fast service.
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ET
Ordered on 3/29/2013
excellent company 3/19/2015 2:32:24 PM
they went out of their way to find a different color camera. great service and very responsible. but shipments from China take time and many on the web have become too comfortable with shipments in days instead of weeks.
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ld
Ordered on 11/18/2014
Excellent Vendor 12/30/2014 12:48:57 PM
Great Transaction!!!
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Jimi guy
Ordered on 12/11/2014
Great Price, I never seen in the market 12/18/2014 2:45:22 AM
Love my DYMO label maker and these replacement tapes work perfectly and last forever. :)
Exactly as described, arrived on time, great price!
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KM
Ordered on 12/9/2014
Great product as described 12/14/2014 3:26:37 AM
These arrived fast and work great.
Great quality. I used them with Todaystore Card reader.
Work as advertised.
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Wildrat
Ordered on 11/14/2014
Fake Dymo Tape 12/8/2014 4:09:01 AM
This is not DYMO tape. It is shown on NewEgg Market as DYMO tape but what you receive is a box looking like a DYMO product with the word "Compatible" in place of DYMO.
Todaystore Response:
Mark,
We have contacted you about the DYMO product issue. In the mail, I mentioned the DYMO type is manufactured in China, they have got the authority from DYMO to produce it.
Is it any problem of the type when you are using it?
IF you don't like it or it is out of your expectation, I am sorry that you could return it and issue refund back to you.
Your reply is " That's all very well, you are advertising Dymo tape and I expected Dymo tape."
We would be appreciated if you could amend the review rating.
THANKS A LOT!
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1 out of 1 people found this review helpful. Did you?
ET
Ordered on 6/22/2013
excellent service and price 5/21/2014 1:57:49 PM
fast shipment. good product. just as described. good price
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maxham51
Ordered on 12/23/2013
Not that bad 1/8/2014 5:33:56 AM
I believe the bad reviews for this seller are a bit unfair. After 15 days I did not receive my order and notified the seller. They responded within a few hours, admitting that the item had not yet shipped. They appoligized and offered a choice for a refund or $20 discount on the order. I opted for the refund and they complied within the day. I do believe this is an honest seller thou they are slow to ship.
Todaystore Response:
Thank you for your rating.
The late ship is due to the order is in between X'mas and 2014 New Year.
During this happy holiday, most of our warehouse collegaues are under their annual leave. The order processing time duirng this period need a longer time to process. Therefore we apologizer for the late shippment and inconvenience caused. Doing the Best to serve our customer is our main Mission, although we can't serve you at this order, we all hope that we have a chance to serve you in the coming days.
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Anonymous
Ordered on 7/8/2013
Good Transaction 9/23/2013 7:25:28 AM
Product works as advertized, shipped on time
Todaystore Response:
Thank you for your feedback.
Pls enjoy the item, if you have any enquiries, pls feel free to contact us. We would try our best to serve you anytime you are available.
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Doug
Ordered on 6/16/2013
Never Shipped Item 7/14/2013 10:34:54 AM
I ordered this item several weeks ago and it never arrived. I contacted the seller who promised to replace it and the new one never arrived. He is either running a scam or is incompetent. DO NOT ORDER IT.
Todaystore Response:
In fact we have arranged your item delivery 2 days later after received your order.
However, our HK Post office manger told us that the HK port automatic dispatch system has been down, all the items at that period need to change manual handling, therefore there is a little bit delay in the delivery.
We are sorry for that accident happened on that time, we guranteen that it would not been happened in the future. Becuase we have changed to other delivery agency to ship the item to USA.

By the way, in order to express our gratitude, we have added your account into our VIP discount group. If you would order again in the coming 3 months till 9 OCT 2013, we would give you USD20 discount per each item.

If you have any enquiries, pls feel free to contact me.

Sorry for any inconvenience caused on the delivery.
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Certifiedphoto
Ordered on 6/24/2013
Where is it, 15 days and still waiting 7/9/2013 9:55:34 PM
I know it not Newegg's fault but after 15 days the camera is still in Hong Kong. Finally showed up in tracking.
Vendor (not Newegg) has to get there act together.
Todaystore Response:
In fact we have arranged your item delivery 2 days later after received your order.
However, our HK Post office manger told us that the HK port automatic dispatch system has been down, all the items at that period need to change manual handling, therefore there is a little bit delay in the delivery.
We are sorry for that accident happened on that time, we guranteen that it would not been happened in the future. Becuase we have changed to other delivery agency to ship the item to USA.

By the way, in order to express our gratitude, we have added your account into our VIP discount group. If you would order again in the coming 3 months till 9 OCT 2013, we would give you USD20 discount per each item.

If you have any enquiries, pls feel free to contact me.

Sorry for any inconvenience caused on the delivery.
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Anonymous
Ordered on 4/14/2013
What item? 5/1/2013 6:14:44 AM
I have never recieved the item. Hard to rate the experience when I essentially threw my money away. What do you think?
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olefogey
Ordered on 4/16/2013
worthless!!!!!! 4/30/2013 11:30:18 PM
do not i repeat do not even think about dealing with these chineese thieves and after this latest enc 6ttttttttttttttttttttttounter newegg aint any better either at refunding after 16 days n several phone calls...looks like i'm going back to tiger direct i'm a very irate customer
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Nate
Ordered on 4/2/2013
Get rid of the half-baked Chinese hardware. 4/16/2013 6:10:44 AM
I've bought 2 different models of Wansview cameras, 3 pieces, and have had to go to the support website for both models... Unfortunately, the website for Wansview, as I quickly discovered is the case for several other such manufacturers, is a half-baked cookie cutter website that wasn't even filled in (half the text fields read "Lorem Ipsum is the default example text for the typesetting and graphics industry"). What little text was actually there on the website was broken English, and the support options were nil. Seriously, Todaystore, you do NOT want a company like this associated with your name. It's the laziest, most pathetic attempt at hardware/software manufacturing I've ever seen and it does not say good things about your company to be carrying it.
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1 out of 1 people found this review helpful. Did you?
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