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We carry over 50,000 styles of Jewelry with new styles added everyday. We ship from New York.
- Returns Policy
The only guarantee or liability of the sale is refund of full money after the goods have been mailed insured in original condition within a period of 5 days from the date of receipt of goods. The reasons whatsoever they may be. Customer further agrees that a chargeback, claim, etc. can only be filed after the item has been received by us in original condition. Customer agrees to ship the item in original condition, Insured via a trackable method and with direct signature requirement. Customer agrees to wait up to 7 business days for proper processing of refund from delivery of returned item to us before filing any chargeback, claim, etc. This will be considered as a chargeback/claims waiver per terms stated here. No claims/chargeback whatsoever or for whatsoever reason will be valid after this period is over.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.