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WHO ARE WE
Quality photo is a pioneering retailer of consumer electronics located in brooklyn ny
We have been at the forefront of the digital imaging revolution since it first exploded onto the scene 2005 As the industry evolves we keep adding new and exciting shopping categories to our product offerings. Just in time for the 2006 Holiday shopping season, quality photo has been top-rated seller by THE authority in expert consumer advice as a top shopping destination for consumer electronics products.
WHAT DO WE SELL?
In the many years that we have been in business we have become a truly comprehensive source of camera, video, home entertainment and assorted consumer electronics equipment. We sell Digital Cameras, Film Cameras, lenses and accessories, Camcorders, MP3s, PDAs, Home Theater Components DVD players, Satellite Radio, VCR's, GPS Navigators, Printers, Scanners, Binoculars, Housewares, Small Appliances, Optics and much more to consumers as well as the education, corporate and government markets.
WHO ARE OUR CUSTOMERS?
With a consistent history of growth in an extremely competitive business, we receive a majority of our business from repeat and referred customers who have made quality photo their one-stop shop for all their electronic and photographic needs. We have been providing for the needs of end-users across a broad demographic spectrum. From the individual customer purchasing equipment for their personal use to the corporate end-user placing a purchase order for their company our fanatical devotion to outstanding service and the best possible pricing is the key to our immense and constantly growing repeat-customer base. We know what it takes to fulfill large orders quickly, efficiently, and most importantly ACCURATELY!!
WHY BUY FROM US?
We are proud to offer the outstanding service and quality state-of-the-art products that our customers have come to depend on. We offer three ways to shop: online from the convenience of your home or on the phone with personalized service from our knowledgeable sales staff.
WE HAVE WHAT WE WANT...
Our excellent supplier relationships, coupled with technologically advanced super-efficient systems ensure that we usually have the products you want IN STOCK so that you can get what you want when you want it. Our super-fast turn around time is such that most orders are processed and shipped within 24-48 hours, and often a lot quicker.
AT THE PRICE YOU WANT IT...
Why pay more when you can get the same for less? Due to our large sales volume, we are able to pass our quantity buying prices on to you.
Our service is impeccable...
We strive to make you our customer No. 1. We know that we have to earn your business every day and we want you to be satisfied with your purchase, and thrilled with the quality of our service.
And your transaction will be safe...
Ordering online at quality photo is safe and easy -- guaranteed! We want you to know that every online transaction you make at quality photo will be 100% secure. VeriSign Secure Server IDs work in conjunction with Secure Sockets Layer (SSL) technology to ensure that your personal information cannot be viewed if it is intercepted by unauthorized parties. You can also be assured that your name and confidential information will never be distributed, sold, or rented.
Thank you for your support. We look forward to servicing your every electronic and photographic need.
The Staff of quality photo
- Returns Policy
Quality Photo If you have any questions regarding products, order delivery, returns, or any other concerns, please contact our Customer Service at the Phone number. A. Customers may return their purchases for a refund of the purchase price, within 30 days of receiving the item provided they comply with the following: 1. Customers must request an RMA #. 2. Merchandise must be in its original New condition as shipped, with all packaging, forms & papers intact, unaltered & not filled out. 3. Returns should be packed safely by the customer, to ensure arrival in good condition, and returned to us Only Via UPS Or FEDEX with shipping prepaid. 4. Items being returned for credit are subject to a 10% restocking fee. 5. Only the purchase price of the product is refundable. Customers remain responsible for the shipping and handling expense incurred in shipping the item to them.* 6. If you followed the instructions above, you may expect to receive your refund within 5 days after you return the item to us.7. if the customer returns a item with out a RMA # it may apply an additional 5% restocking fee.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.