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• Low Prices
• Fast Delivery
• Fast Service Huge Inventory
• Knowledgeable Staff
We order directly from the manufacturers to get costs down, and pass our discount on to you. At iSource, its not all just about price (although we realize that price is important!). We understand that customer service and satisfaction are what makes a customer happy, and we strive to make our customers feel like there is a company behind the product.
Hours of Operation: Monday to Friday 10:00AM - 4:00PM EST
Online orders can be placed 24 hours a day and will be processed within 2 business days.
- Returns Policy
We have a 30 day return period. Please return item to:
1345 Union Hill Industrial Ct. Ste A
Alpharetta, GA 30004
Please include a copy of the packing slip and note reason for return so we know how to proceed. Item must be in original condition, without any stains, odor or damage for returns to be accepted.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.