- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Texas Fortune, INC offers High Performance RC Helicopters and Accessories, RC Sports Cars, RC Boats and Spare Parts. Our online support team is always available to assist with any technical support or customer service inquires.
Texas Fortune, INC is located in Houston, Texas specializing in the remote control helicopters, battery operated toys, flying toys, educational toys, promotional items, gadgets and seasonal gifts including rc cars radio controlled trucks, rc boats, radio control airplanes, rc helicopters, electric rc cars, electric rc trucks, mini rc cars, nitro boats, nitro rc cars, nitro rc trucks, electric rc airplanes, rc boat accessories, rc car accessories, rc car batteries, rc helicopter accessories, rc hobby accessories, rc electric boat, rc electric helicopter, rc flying saucers, rc gas airplanes, rc electric helicopters. With a dedicated team focused on finding the best quality products at the most affordable prices on the market.
If there's something that you particularly want but you don't see on the site please do contact us. As we are always happy to consider special orders upon request and will always do our best to find any specific product you are looking for. Here at Texas Fortune, we don't mind going extra miles to make our customers happy.
- Returns Policy
We offers 30-day return or exchange, and 15- days manufactured defect or warranty on all products, Warranty period starts from the date of received items. Customers are responsible for cheking the condition of the product once they are deleverd. Customers have to contact the seller, if they receive broken or any missing items with in 48 hours of delevery.
After 30 days from the date of delivery, all return can only be replaced by same item, unless this item is out of stock at that moment. buyer need pay the shipping fee.
Warranty will be voided if the product is mishandled, physical damaged or altered by customer. We will refuse back all the returns which are out of warranty.original condition and packaging with all components and accessories included, After Both Buyer and Seller cancel the transaction from Newegg. Or, you may choose to have a replacement.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.