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Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Our Business Hours: 9:00 - 17:00 (5 days/week, except Weekend and Holiday)
Bei Jing GMT/UTC+8 (China, Hong Kong, Indonesia, Singapore.)

We are happy to introduce our shop to you. As a professional distributor from Hong Kong, we are committed to providing kinds of watches, accessories.

With over 10 years’ experience, Timebear, has steadily grown from a small business to a professional online distributor. We have 5 large warehouses in China, Hong Kong, Germany, United States and United Kingdom. In addition, we are authorized distributor of KS watches, Shark sport watches, Shark army watches and Hotaru watches which gained great reputations from customers all over the world.

Timebear is dedicated to providing the lowest possible prices on the watches you are looking for, while maintaining the level of customer care and quality service. In addition to our competitive prices, you can be confident that all of the products we sell are brand new, and are always covered by the Timebear warranty.

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43 Reviews (46% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-17 of 17
Linx
Ordered on 4/30/2014
Appropriate rating 11/29/2015 5:06:57 PM
Garbage
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Jesse B
Ordered on 2/12/2015
Fast and nice products 2/26/2015 3:05:27 PM
Very fast shipping! Nice products and very nice customer service!
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Anonymous
Ordered on 2/10/2014
2/26/2014 12:52:23 AM
Very accurate watch. Compared to an "atomic" clock it has lost one second in seven days. Date works correctly, Day can only be advanced by 24 hour advance of time by using the crown. Since every day is the same from week-to-week, the day will never again have to be changed, so, this is not a problem. I feel that this defect is for this watch only and not representative of the Shark Army line. The luminous hands are very poor, being essentially faded to darkness within 15 minutes after the lights go off at bedtime.
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idunne1212
Ordered on 12/23/2013
Sent an Empty Box 2/18/2014 1:46:27 PM
Waited a month for delivery which I was ok with, but once I found out that I had waited a month for just a box, that upset me. I tried contacting customer support but they never helped me with the situation.
Timebear Response:
Dear customers,

Since United States met a strong snow storm season, most of postal was effected.I think the package must be stuffy by the storm .Please kindly notice that it may make your order delay for some days.
We will try our best to find a good solution for you. Hope you could give us a chance.
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Anonymous
Ordered on 12/2/2013
2.5 months later... 2/17/2014 10:29:16 PM
I ordered 10 weeks ago, product never arrived.
Timebear Response:
Dear customers,Since United States met a strong snow storm season, most of postal was effected.I think the package must be stuffy by the storm .Please kindly notice that it may make your order delay for some days.
We will try our best to find a good solution for you. Hope you could give us a chance.
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Woody4567
Ordered on 12/21/2013
Slow & pricey 2/16/2014 5:28:42 AM
Took over a month to ship.
Found same product(s) for literally half the cost on other sites soon after finally receiving it.
Marketplace sellers NOT the same as regular Newegg. My fault for not checking around first. Now I know.
This is not the first marketplace problem I've had. Been noticing since that many marketplace sellers have low ratings and I can see why. Taking advantage of Neweggs good reputation for quality products at some of the lowest prices on the web. Lesson learned., will stay away from many marketplace items in the future until I've fully researched both item & seller.
Newegg needs to kick these clowns to the curb before they bring down Neweggs otherwise stellar reputation.
Timebear Response:
So sorry for such issue. We will try our best to find a good solution for you. Hope you could give us a chance.
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DaRick
Ordered on 12/8/2013
Delivery OK. Customer service great! 1/8/2014 8:29:45 AM
Quick customer response directly from the company provided satisfactory answers.

Delivery took 4 weeks, but I'm neither surprised nor unhappy considering the time zones involved and time of year (Christmas season).

~ I live in Florida
~ I ordered product through company in California (newegg)
~ Supplier is based in Hong Kong
~ Product shipped from Germany

(I'm a little bit curious about how many currency conversions were required for my $20 purchase. It doesn't matter because I'm satisfied with my purchase.)
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Irritated
Ordered on 12/12/2013
Returned to Sender 1/5/2014 4:14:39 PM
Ordered as a Christmas gift for my sister. USPS tracking says that my package was returned to sender for an "incomplete address." My invoice from the order shows my complete, correct address, but the USPS tracking information shows that the sender entered the wrong zip code when shipping. Now my sister's gift is on its way back to Germany and it's January 5th.
Timebear Response:
Dear customer, I am sorry to hear that you still do not receive the packet. I learned from logistic company that the shipping address you provided was insuficient. We will contact you and solve your problems.
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Mrsalica
Ordered on 12/10/2013
Quality Seller 12/28/2013 2:48:44 PM
Item as described. Thanks
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nitro
Ordered on 10/25/2013
Where are they 11/11/2013 7:24:01 AM
I made the order weeks ago, and I still have not seen my items.
Timebear Response:
Dear customer, I find you have received the package on Nov 13. It is delivered withing the estimated delivery time 5-15 business days. Your package was shipped from our Chinese warehouse, so it need such a long time to arrive your country. Hope you can understand us.
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Steve
Ordered on 9/26/2013
Poor seller, but not the worst 10/14/2013 7:14:47 AM
The worst sellers are the ones who ship you garbage and won't stand behind it, or ship you nothing & refund you nothing. This seller isn't that bad.

But this seller shipped me nothing. And since the shipping from China is like 2-3 weeks, I had to wait forever...anticipating every day that my purchased item might finally show up...and only after several weeks finally realizing it was never going to show up. I should have been tipped off sooner when the NewEgg tracking information said "Shipped" after a couple days but NO other information about the status of the shipment ever showed up.

Anyway, after contacting the seller they said they would ship another one or refund my money. Good that I won't lose my money, but such a huge inconvenience & frustrating hassle to wait, wait, wait nearly a month only to find out I'm getting NOTHING, and then having to wait for the shipment from a DIFFERENT seller now (hopefully one that actually ships the item).

Hint: Buy from "AMPM24" on "am a zon"
Timebear Response:
so sorry for such issue. We will try our best to find a good solution for you. Hope you could give us a chance.
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juan m fundora
Ordered on 9/25/2013
10/10/2013 4:44:41 AM
and never received this suesta mercacancia to arrive to 3 days after purchase, and no one has taken the time to explicamer escribier because a message and not yet received the goods that have already taken
Timebear Response:
so sorry for such issue. We will try our best to find a good solution for you. Hope you could give us a chance.
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Decastro
Ordered on 8/31/2013
I not receiving my product . 9/16/2013 4:16:15 AM
Dear i need know than reason i not receiving my product let me know soon thank-you.
Timebear Response:
so sorry for such issue. We will try our best to find a good solution for you. Hope you could give us a chance.
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Evolution2001
Ordered on 8/25/2013
Average seller, no significant complaints 9/10/2013 8:39:45 AM
The shipping took two weeks from China. It was free shipping and it states on the invoice 5-15 days for shipping, so it was within the specified time frame, but towards the end of it.
I ordered two leather belts @ $24 each (Items 9SIA25D0RF3726 and 9SIA25D0RF3721). Quality was average. One of the belts had what looked like dye or polish streaked on it. A decent amount of elbow grease & a microfiber removed most of it. And the chrome on the face of the buckles has a faint detergent-like film on it that I wasn't able to remove, but it's only visibile upon close inspection.

3-eggs doesn't mean "bad"; It means Average, which is exactly what this was from start to finish. I would buy from this seller ("Timebear") again if the price is right on a product.
Timebear Response:
I am sorry about that. Please feel free to contact us, we will solve your problems asap.
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mikedav314
Ordered on 6/30/2013
time bear 7/16/2013 4:35:50 PM
i still havn't got the product in to rate it no updatesfrom the shipper.
Timebear Response:
Dear buyer, your package has been to your city a few days. Please contact USPS office and get your package. Sorry for the delay.
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arth1
Ordered on 5/10/2013
Avoid 5/29/2013 8:44:38 AM
This seller
- ships from private Chinese individuals.
- packs watches in boxes that don't fit the watch.
- packs watches with wrong instructions.
- packs inadequately for international shipping (a thin unpadded plastic bag).
- misstates the value of the shipped product on the customs form.
Timebear Response:
Thanks for your purchase. Sorry that everything did not match your expectation. I would like to explain for you.
-We are a Hong Kong seller (it shows clearly in our store introdution). Most of our items are shipped from our Hong Kong and Chinese warehouse.
-The box is for all series of SHARK WATCH, maybe it dose not fit a bit to this design. I would like to send you another gift box if you agree. We have changed the box for this design and all customers satisfy with it now.
-The instructions are included all designs of SHARK WATCHES. Please check it carefully, you can find the instrution of the design you bought. It is not a wrong instrutions.
-The value for customs clearance is always not your buying price. If we mark it so high, you may need to pay the tax. Hope you will be understanding.
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Joey
Ordered on 5/8/2013
Broken when arrive 5/24/2013 7:01:37 AM
Poor shipping. The watch came broken. Poor quality. Not recommended.
Timebear Response:
I am sorry about that. we did quality check before sending it to you. It must have got destroyed during postal transit which is rough and tough. Please feel to contact us, we will resolve your problem.
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