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Seller#: 0UHZRBI9RZ5WWX812

SmartGiftIdea Seller Profile 813-949-7808 Email This SellerEmail This Seller  See all products from SmartGiftIdea See all products from SmartGiftIdea

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with

Smart Gift Idea was founded in March 1999.

We hope to become your trusted NewEgg source for amazing values, variety and service.

In fact, we are determined to become your very trusted Internet Destination!

We have extensive experience in dealing with the public: in wholesale, Online and retail stores.

We are located near beautiful Tampa, Florida and we welcome walk in customers to purchase or pick up your Online orders. Please visit us if you are in the area.

We fully realize that you have choices when it comes to purchasing an item and we're extremely thankful to you for considering Smart Gift Idea.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (12 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 8 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 3 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 6/22/2015

Rating + 1 Swiss army tweezers

Received 1 of 2 and unable to get the second one ordered. They tell me that a refund is being processed. Lots of virtual papyrus, but not much customer service. Poor.

Did you find this review helpful? Yes No

Order Date : 5/13/2015

Rating + 1 Maybe the robots have taken over.

It's the only possible scenario other than they don't give a hoot about their customers and don't return emails or answer the phones. I ordered two money clip knives to have ingraved for my twin nephew's graduation. After a lengthy shipping I recieved only one. I attempted to reach the seller through email 3x via their site. The listing site told me to contact the seller and would not help. I filled a claim with PayPal that they have yet to respond to and I will be escalating as soon as allowed. Although they did have time to send me an email requesting this review but did not have time to answer the accompanying phone number for customer service the 6 times I've called, my only logical explanation is that everyone is gone and the robots have taken over and automated the entire system, Matrix style. Unfortunately the graduation has come and passed and i was forced to find a less meaningful replacement gift in a rush. I've kept the one knife myself and have found it handy but cumbersom

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Order Date : 11/23/2014

Rating + 1 I need a reply

I have paid for 3 items but only got 1 of the items paid for.
I need a better way to contact this seller.

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Order Date : 5/21/2014

Rating + 5 Great purchasing experience!

The item I received is exactly as described with a great price and received in two days!
Thank you for making my first Newegg experience a pleasurable one. Looking forward to do business with you again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

    * Returns are accepted for Defective items within 30 days.

    * Returns are in the original packaging and condition are accepted for non-defective items within 30 days.

    * If the item arrives damaged, please Refuse the shipment with the carrier at the time of delivery.

    * All damaged items must be reported to Smart Gift Idea within 24 hours of the delivery date. Please email

    We are open Monday - Friday: 9 AM to 5 PM
    Closed: Saturday & Sunday

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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