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Never Enough Auto Accessories Seller Profile 616-636-8856 Email This Seller See all products from Never Enough Auto Accessories
Not only is Never Enough Auto and excellent online source for your aftermarket needs, but we're also a fully stocked, fully staffed retail store as well. If you're in the area, please stop in. If you're not - that’s fine, drop us an email or give us a call - we can't wait to help you either way.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
-Refund will be minus the original cost of shipping the item to the customer (regardless of advertised "free shipping")
-Returns due to being ordered wrong or buyers remourse may be charged a 20% restocking fee
-Returns due to an error by NEAA will not be charged restocking fees or original shipping. Depending on the situation a return label will likely be sent to you as well for the return of the incorrect part. This will be determined by NEAA's Returns Department.
-Many items must be returned to the manufacturer depending on the situation. This may create addional delays that are out of our control.
-Returning a part does not automatically qualify the item as a valid return. If it is deemed the part is not in resellable condition or under warranty situations the item is not deemed as defective, it may be the responsibility of the buyer to pay for the return shipment of the rejected return/exchange/warranty.
-Defective, Damaged or Warranty situations - if the part arrives DOA or damaged, please contact us as each brand has its own special requirements
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.