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Agritura US offers a unique selection of products coupled with quality services, and we have gained a reputation for offering unbeatable prices on branded items. We strive to bring you excellent customer service and we continue to expand on ideas to provide you with the best online shopping experience. New product lines are also continuously added to our selection, assuring you will have an ample selection of computer equipment, electronics, giftware, home decor, toys and much more. We always strive for 100% Customer Satisfaction and Ultra-Fast Shipping.
We are committed to offering you the following first-rate services:
• Online access to a huge inventory of selected items including electronics, toys, computer equipment, Pet Supplies, Beuty
• 100% customer satisfaction guarantee.
• 30 Day MoneyBack/Exchange Guarantee on returns.
• Highly rated customer service.
• Order confirmation & shipment notification with tracking information.
• Quality name brand products.
We have built a solid reputation as a reliable, personable, and dependable business, offering our customers a wide variety of products at rock bottom prices. We make it easy for you to browse our products, place orders fast, and experience our quality services first hand.
And to ensure that we always provide you with a unique choice of products at the most competitive prices, we pledge to continually enrich and expand our inventory to provide you with the latest products available on the market. Our extensive inventory, superb customer service, and ultra-low prices allow for a truly stress-free online shopping experience.
- Returns Policy
• You may return an item in its original condition for a refund or credit within 15-20 days of receiving.
• Before returning an item write us message.
• Shipping charges can only be refunded if the return is due to our error. All returns are subject to a restocking fee 20% on item cost. All returns must be accompanied by the copy of packing slip.
• After a return has been received by us, it will take 1-2 weeks to process . If using a credit card, refunds will be credited to your account.
• We will pay the return shipping costs only if the return is a result of our error ( wrong item was sent ). In all other cases customer will have to pay the return shipping costs. We suggest using insured and trackable shipping services for your protection.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.