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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

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30 Reviews (64% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-13 of 13
Heather C.
Ordered on 2/24/2017
Horrible seller sent wrong item and no response from emails had to file newegg claim 3/19/2017 12:21:38 AM
I would not recommend this seller to anybody. The package was shipped ok but received wrong item and got no response at all from emails I sent. When you have to file a newegg claim because the seller cant even respond to a email then they should not be able to sell on this site. A big waste of time.
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Ash F.
Ordered on 11/30/2016
DANGER, WILL ROBINSON! 12/8/2016 2:57:08 PM
This seller sent me someone else's order. Now they are refusing to refund my money unless I pay to return the item. They don't seem to understand that they need to send a pre-paid shipping label, which is standard in the industry. Before I lodge a complaint with newegg, since they had a marketplace guarantee on this order; and before I send a complaint to Google, which I went through for the Trusted Stores feature; and before I contact the Better Business Bureau; and finally before I contact my credit card company and dispute the charge because they clearly never sent my order, I'll see what happens with my request to immediately issue a return and to pay for the item that they sent (which was someone else's order). It's not rocket science...I mean, it seems that CONTINENTAL PHOTO would want back the item they sent me that should've gone to someone else. I would NEVER BUY FROM THIS VENDOR again. Thank goodness they didn't ship me a 20-pound item and demand that I return it on my dime for their mistake. I am still in absolute awe that someone would attempt to charge me for the return of an item that they shipped in error. Absolutely unbelievable situation.
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Mitchell H.
Ordered on 4/10/2016
Never received item 5/2/2016 1:50:01 PM
I never received the item I ordered, and for the longest time when I tried to track the UPS package it returned an error saying that tracking number didn't exist. I just tried again & it said the package had already been delivered.
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1 out of 1 people found this review helpful. Did you?
Michael P.
Ordered on 1/5/2016
They sent the wrong brand tapes 2/19/2016 8:03:18 AM
I was supposed to get a Panasonic brand tape and was on location at a shoot when the package arrived. I opened the package and ended up receiving a much cheaper brand of tapes. Also, the shipping took an additional day, otherwise I would have gone out to purchase the correct tape from a local store. I will never by from this market place seller again. If I had not had to use what was sent, I would have returned them.
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Chris
Ordered on 12/9/2015
Fuji Fujifilm Instax Mini 8 Blue Instant Camera + 10 Prints 12/14/2015 8:06:26 PM
Ordered the Fuji Fujifilm Instax Mini 8 Blue Instant Camera + 10 Prints late at night on 12/9 and received it on 12/14. Product was brand new and exactly as described. Shipping was very fast, especially considering it's the holidays. I even sent the seller an email on the night of the 13th because the USPS tracking number still just said "Pre-shipment Label Created on the 10th." The seller wrote back first thing in the morning and let me know that the tracking number had now been updated and my item was actually already out for delivery! Very happy with my purchase!
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Anonymous
Ordered on 10/18/2015
Transcend Ultimate 600x 11/10/2015 12:07:16 AM
They send different item!
Picture was for Transcend Ultimate 600x but Item i received had speed 300x!
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Regretful Photog
Ordered on 5/22/2015
Why is this seller allowed on Newegg?! 6/3/2015 1:00:29 AM
How silly am I for not noticing this was an outside vendor and thus noticing all the horrible reviews? Complete mistake. ELEVEN days after shipment info was sent to the post office this seller FINALLY mailed my two - two - CF cards. This after an email from Newegg, which I was cc'd on, at day 7. Off course there was no response. Day 10 I replied all, saying I was going to cancel... low and behold, my cards were mailed at some point the next day. Honestly, I'm pretty disappointed in this fact as I only learned about it since I was logging on to Newegg to cancel my order. Completely ridiculous. These cards are needed for weddings, and while I have many others, I don't feel I can rely on them based on other reviews and the overall shadiness of this vendor. While I have dealt with Newegg many times and will return, I will absolutely look much more closely and whom I may be buying from. Huge mistake. I don't understand why Newegg continues to deal with such a terrible third party?
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GRL
Ordered on 10/19/2014
Stay away from this seller! 10/29/2014 11:20:10 AM
I bought a class 10 SD card of a brand name. The item I received did not work. I contacted the seller and asked for a refund or a replacement. The seller simply ignored my request. No communication, no follow up. Very disappointing!
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2 out of 2 people found this review helpful. Did you?
Scott L
Ordered on 9/16/2014
Package arrived postage due 9/27/2014 9:53:32 AM
My package arrived with $0.93 postage due, after paying $5.99 for shipping for a package that cost $2.86 plus materials to ship. I reported this to NewEgg a week ago today and still have not received a status reply, nor any satisfaction or compensation. I will never order another product that is sold by Continental Photo.
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unsatisfied
Ordered on 7/6/2014
Wrong product sent 7/14/2014 8:14:07 AM
Ordered two microSD but received two miniSD's. This is useless for my application and a big waste of time.
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Anonymous
Ordered on 5/19/2014
Terrible service 5/31/2014 9:08:37 AM
Never received merchandise.
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Anonymous
Ordered on 4/4/2014
Not The Newegg of Old 4/18/2014 6:45:42 PM
Newegg has changed for the worse.
Used to be Ten Stars!!!

They have lost at least 2/3 of their loyal customer base.
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Derek
Ordered on 3/12/2014
Went perfectly 3/14/2014 3:48:07 PM
Shipping was extremely prompt and they had exactly what they were advertising. Wouldn't hesitate to buy from them again.
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