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BuyVPC is a direct technology provider or direct marketing reseller (DMR). DMRs are large multi-vendor IT providers that rely heavily on the Web and Telephone to sell to their customers. BuyVPC offers competitive prices along with a rapid delivery times, knowledgeable account executives and courteous helpful support. We offer hundreds of brand names and do not favor one brand over another. We simply offer the best solution to fit our customer’s IT needs.

BuyVPC strives to be viewed as setting the industry standard for operational excellence in our selling, ordering, fulfillment and support processes. We are passionate about being viewed by customers as the leaders in customer service supported by knowledgeable and responsive technology experts.

Our purpose is to help customers achieve their goals by providing them with the technology advice and products they need. Our belief is that every customer is unique and deserves to be treated with superior customer service. We work closely with every customer before, during and after every purchase.

We take a comprehensive approach to implementation, installation and integration. We offer complete system configuration with our nationwide partners. Our commitment continues long after your initial purchase. Our certified executives are available by phone or email in an ongoing basis providing support for your continued technology needs.


What’s the BuyVPC difference?
•Understanding each customer’s needs and buying requirements
•Providing fast, Accurate answers to product questions.
•Shipping quickly from the industry’s largest in-stock inventories
•We respond with a sense of urgency to all of our customer’s technology needs.
•We keep our commitments
•We listen
•We make things happen
•We run our business with passion and integrity

  • Feedback
  • Returns Policy
On-Time
Delivery
95.24%
Product
Accuracy
100.00%
Customer Service
Statisfactory
100.00%
1,452 Reviews (93% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 250
William L.
Ordered on 12/16/2016
Shipping department needs some quality control 1/11/2017 8:46:14 PM
They shipped me the wrong monitor. I kept it because I couldn't afford to be without one for two weeks while I shipped back the incorrect one and waited for the new one.
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Danyelle L.
Ordered on 1/5/2017
Customer Service? No Response 1/11/2017 11:47:52 AM
Let me preface by saying buying from this seller is fine. The item I ordered was shipped and arrived much sooner than expected. Box was good quality and nothing rattled around inside.

However, contacting this seller is a major problem. I ordered a MOBO from this company, but then found another that worked better. I attempted to cancel the order (as it hadn't shipped yet), but received no response from the seller. The next day I contacted Newegg support and they sent the seller an email on my behalf asking to cancel (as the order still had not shipped). The rep responded to this email 10 minutes after it was sent and said they could not cancel the order as it had already shipped (despite the fact that Newegg had no record of this). 10 minutes after this correspondence a shipping label was created and I was charged.

After a bit of back and forth about that issue and trying to asking how to return the item (that should not have shipped) the seller stopped responding. After speaking with Newegg support I filed an RMA through the site and also requested one through the seller (still actually haven't received a response to that email). Finally, I had Newegg send the seller another email asking for an RMA and shipping label - which was also answered same day...

This seller will only answer if Newegg contacts them - anything from the buyer themselves is met with silence.
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Geovanny C.
Ordered on 12/17/2016
Buying was great, returning not so much 1/10/2017 6:17:54 AM
Shipping and delivery were both quick.

I unfortunately had to return the part because it was not what I needed and that was the painful part. I started the return right during the holidays so I knew it was going to be a while before I heard back from the seller. Unfortunately after a couple of unanswered emails AFTER THE HOLIDAYS I had to call Newegg, they had to email the seller and magically I got a response right away.

If you do buy from this seller, make sure you are getting the right item because returns are not their forte.
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Amber D.
Ordered on 1/4/2017
Less than 24 hr delivery. 1/5/2017 1:36:01 PM
Ordered the keyboard around 3:30pm and received it the next day around 12pm. The fastest delivery I have yet to come across.

Pros:
-Very sturdy
-Easy toggle for led colors
-Modern design
-Doesn't make much noise

Cons:
None, will update review if any come up.
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Dustin C.
Ordered on 12/29/2016
Great price, very poor packing 1/5/2017 12:50:46 PM
I received my external hard drive in a box with no packing. The box was about 4 times larger than the hard drive, so it had lots of room to flop around on it's journey here. I know it's an external hard drive so it has a case to helps protect it, but it's a spinning platter hard drive take a little care and add some bubble wrap so we don't ruin the life of the drive when shipping it.
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Anonymous
Ordered on 12/12/2016
1/4/2017 1:03:00 PM
Extremely fast shipping.
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Anonymous
Ordered on 12/4/2016
No cancellation possible 12/27/2016 4:24:06 PM
Cancelled 10 minutes after the order on a Sunday Morning. Sent 3 more cancel messages over the following days. Wednesday it got sent anyways. Yes, I got the money back, yes, I did not have to pay for the return fare. However - I had to pay for the initial fare which was quite significant. Sorry, but after 3 order cancel emails this is lame.
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Beth J.
Ordered on 11/27/2016
12/22/2016 3:12:35 PM
The desk is not all metal. only the legs. The tabletop and keyboard drawer are made of pressed board. For our use it works fine. I would not recommend leaning against it, since I doubt it would hold much weight. It is very lightweight. My son likes the look of it.
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Anonymous
Ordered on 12/15/2016
Terrible 12/17/2016 12:54:23 PM
I ordered a toaster and they sent me a desk organizer. Not much else to say.
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Albert J.
Ordered on 12/10/2016
Eggcelent. 12/15/2016 6:48:07 PM
Very fast shipping. Received their item before receiving other items in same purchase from other vendors. Item was as advertised.
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Jeremy E.
Ordered on 11/28/2016
12/12/2016 9:00:58 AM
No problems with order or shipping. Great customer service; calling after I hadn't rated my order to make sure everything went well.
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Anonymous
Ordered on 12/3/2016
Doesn't return calls or emails 12/9/2016 8:35:46 AM
Our order was duplicated. We contacted seller by email from newegg site and phone number on website and never received call back. So we received 2 printers and had to ship back the second we didn't need because we couldn't cancel the order before it was sent.
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Anonymous
Ordered on 11/12/2016
Thanks 12/9/2016 4:34:20 AM
Perfect Thank you
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Greg J.
Ordered on 11/21/2016
Great product! 12/7/2016 6:10:16 PM
I ordered the Kensington 2nd degree rugged case for the Surface Pro 4. It works well and fits snug (I thought I was going to crack the screen from pushing into place). Just enough pressure and it will fit in place. The top is vented well for heat dissipation, the connections are open enough to get the USB and and power connected. When I connected the power supply and peripherals, it fit just right--like it was meant only for those specific devices. I was worried that it wouldn't connect because of the size of the opening but no problems here. I was also worried about the venting since there weren't too many photos of the top but rest assured, there are plenty of openings to let out the heat.

Although there might be other deals in the future, I thought I got a fairly good deal with the $25 off $200 using Visa Checkout. I threw in the finger print Surface type cover and just made it over $200. I believe it shipped within 4 or 5 days of ordering so pretty fast shipping!

Hopefully this review helps.
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Dyreck O.
Ordered on 11/6/2016
Nothing wrong with the seller other then their investigation took some time to complete. 11/29/2016 10:39:46 AM
Nothing wrong with the seller other than their investigation took some time and I got the package I contacted to let know that had the package. But I was working the carrier On Trac and they must send out the driver who first attempted to deliver that package and turned out he delivered the package at the wrong address; it was neighbor who tried contact for three days but I was at work.

After the drive got the package he ignored my instructions to call me so I could let him in the gate; he never contacts me but left the package outside gate. So anyone walking by or pulling up and taken the package. My neighbor drops off the package and told me her daughter drove up to the gate and saw the package at the Call box.

The guy that works on my Gaming PC told me he is familiar with On Trac services and he doesn’t like them. I wish Newegg and BuyVPC.com consider using FedEx, UPS or USPS to deliver packages.

That why I gave 4 eggs instead of five eggs for ratings.

Dyreck O’Neal
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james m.
Ordered on 11/23/2016
Excellent seller. Fast shipping. 11/27/2016 4:44:26 PM
This seller shipped the item with lightning speed. I had the item within 2 days of placing my order. I could not have expected any better service. The item was brand new as advertised. Very happy with my purchase.
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Richard R.
Ordered on 11/9/2016
Delivery remarkably quick 11/27/2016 4:39:29 AM
Ordered a PSU on a Tuesday using the cheapest delivery option (5-7 days) FedEx delivered it on that same Friday. This means that the package was out the door, pretty much by the afternoon of that same day.

I would have no problem with using this vendor again unlike others that NewEgg has partnered with.
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J P.
Ordered on 11/11/2016
FAST Shipping! Excellent Vendor! 11/26/2016 12:12:52 AM
My order was packaged well, arrived safe and was exactly as expected. What wasn't expected was the speed in which it was shipped! I very pleased.
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Paul T.
Ordered on 11/10/2016
great 11/25/2016 2:38:19 PM
prompt shipping, product as described
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Scott H.
Ordered on 11/5/2016
Great transaction! 11/24/2016 6:43:38 AM
- Good price!
- Good shipping time!
- Product as described!
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