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DIG JUNGLE is a leading supplier of computer hardware, software and consumer electronics products for many years. Our combined industry experience of over 10 years positions us as your strong supplier of consumer electronics goods.
Our company was established with one goal and that is to provide latest technology products at competitive market pricings to our customers. This approach has led us to constant growth of our strong relationships with major industry manufacturers. We maintain large inventories of all major product lines including laptops, tablets, desktops, printers, LCDs, TVs, cameras, camcorders, gaming equipment and lot more. Our inventory management system, experience logistics staff and sales force ensures quality, accuracy and reliability throughout sales cycle.
We are committed to ensure our customers are satisfied 100% with their purchases.
- Returns Policy
Some returns might incur 15% restocking fees. Customers are advised to return the product in complete packaging with all original accessories and same box as it was shipped in. Product must not show signs of usage / scratches. Any broken parts or missing items from the box will lead to refusal of return or exchange. Products returned due to functionality will be exchanged or refunded. For more information please contact us. Customers will be responsible for return shipping charges if product is return due to reasons other than functionality of the product.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.