- $2,688.00 2688.0
- $1,599.00 –
- Save: 41%
- Free Shipping
ShopLadder: A Family Business.
At our beginning in 2003, ShopLadder (formerly ivgStores) was a single site with just 3 of us selling a few hundred products from a dozen suppliers. Today we offer hundreds of thousands of products for home, work, and play, many at the best price on the web, from 3,000 of the world's best brand name partners.
Our growth has been fueled by 4 simple principles: good products, good service, good value, and the strength of a family that stands behind its site and promises.
When the company's founder, looking for bar stools for his home, could not find much selection in local stores or online, he started a bar stools ecommerce site. Soon, with help from his brother, he added chairs, tables and other restaurant furniture. Within a few years, ivgStores became a "family business", adding technical, managerial, business development and merchandising expertise.
Now ShopLadder delivers a unique combination of high technology and a "family business" personal touch, US-based experts on the products we offer, and stands ready to ship their high quality furniture, decor, sporting goods, appliances, outdoor and children's products direct from factories and warehouses to your home or business. We have pursued a single minded goal of assembling the best value, highest quality and broadest selection of online products that deliver style, elegance, craftsmanship, uncompromising quality and reliability.
Our Relationship with Our Customers is Our Highest Priority
We are an A+ BBB rated business with an unwavering commitment to our customers. Working 7 days a week, our Florida staff have grown into one of the sharpest, most responsive Customer Service Teams in Retail under the leadership of a 20-year veteran who is fanatical about taking care of his clients, who are our customers, day or night. And we are committed to every team member in every department, each of whom has a potential ownership stake in the company.
ShopLadder: Quality, Value, Service, Family.
- Returns Policy
If you are unsatisfied with something you bought from us, you may send it back within 30 days of receipt, and we shall be happy to credit, exchange, or refund the purchase price of that item, less any shipping or handling costs, except for products that were assembled, modified, or made to order. When shipping is included in the product price, such as those marked "Free Shipping", actual shipping costs will be deducted from your refund. Please contact us if you need more information about shipping or determining if this product is made to order.
You can cancel your order prior to production, if being made to order, or if a stocked item, before it has shipped. If you refuse delivery after shipping, please keep in mind that your purchase will then be subject to this Return Policy.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.