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Wavertec is a registered trade mark for electronic accessories. We focus on electronic peripherals, e.g. Cables, Adapters, AV Switch/Splitter. We have good knowledge on this area.

Our Strengths:
1. Quality is our key concern. We investigate our suppliers regularly to ensure the product quality.
2. Our 2000 Sq. feet warehouse ensures all the products are ready to be shipped anytime.
3. We are located in Hong Kong which is an Asian logistic center. It ensures a good delivery time.
4. Hong Kong is a neighbor of Shenzhen where huge numbers to electronic accessories suppliers are there. We visit them every week to bring the latest gadgets onto our shop.

Shipment:
1. For some items, we have stock in New Egg Warehouse, USA. The shipment will be handled by New Egg.
2. For other items, they are located in Hong Kong. Please note that we ship all items with tracking number (a notification to you will be generated by New Egg automatically) from HK. For USA buyers, you should be able to trace your parcel from USPS website. For buyers from other countries, please check with the postal service inside your own country. If you still have problem regarding your parcel, please feel free to contact us anytime!

Refund or Replacement:
1. Please create an RMA
2. For orders shipped by New Egg, New Egg Customer Service will contact you to precede the RMA.
3. For orders shipped by Seller, Wavertec. We will contact you either to (1) instruct you to damage the item to un-usable and take photos to us, or (2) return to our USA warehouse. After that, we will precede the refund or send out a replacement.

Finally, it is important to let you know that we treasure every of your opinion. If you are looking for anything not in our shop, you are welcomed to write a suggestion to us. If there will be any way that you think we could do better, please feel free to tell us as well.

We look forward to hear you and to serve you!

Wavertec

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  • Returns Policy
1,200 Reviews (93% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 559
Anonymous
Ordered on 12/14/2016
Unreliable 1/15/2017 6:12:04 AM
Seller provided a false return address for products that are unusable.
Unfortunately a single egg is the lowest rating I can give.
Out of four cables I bought from this seller, one works if I position it just right.
At least they were overpriced and took forever to arrive from China.
Avoid like the plague.
Wavertec Response:
We have USA as well as Hong Kong warehouses. Others buyers are returning to our USA warehouse without problem. Your item was located in Hong Kong so we sent from Hong Kong. You said you want to return. Then we gave you our USA warehouse address for return. But you did not return at the end. Any address would be wrong for you if you just don't want to return. Your tracking LK125224568HK can be checked from USPS. Your order was on 14 Dec 2016 and was delivered on 24 Dec 2016. Totally 11 days. Remember that was extremely peak THANKS GIVING season. Your order was 2 pieces instead of 4 pieces. Prices are listed clearly on the product listing. If you think overprice, you should not buy. In conclusion, NO to all your claims.
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Anonymous
Ordered on 12/14/2016
Unreliable 1/15/2017 6:12:04 AM
Seller provided a false return address for products that are unusable.
Unfortunately a single egg is the lowest rating I can give.
Out of four cables I bought from this seller, one works if I position it just right.
At least they were overpriced and took forever to arrive from China.
Avoid like the plague.
Wavertec Response:
We have USA as well as Hong Kong warehouses. Others buyers are returning to our USA warehouse without problem. Your item was located in Hong Kong so we sent from Hong Kong. You said you want to return. Then we gave you our USA warehouse address for return. But you did not return at the end. Any address would be wrong for you if you just don't want to return. Your tracking LK125224568HK can be checked from USPS. Your order was on 14 Dec 2016 and was delivered on 24 Dec 2016. Totally 11 days. Remember that was extremely peak THANKS GIVING season. Your order was 2 pieces instead of 4 pieces. Prices are listed clearly on the product listing. If you think overprice, you should not buy. In conclusion, NO to all your claims.
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David D.
Ordered on 1/1/2017
great product and great packaging 1/14/2017 7:56:42 AM
Definitely would recommend
Product came with a wrist band and plastic press-lock holder
so far the SATA cable is working great, very happy with the purchase!
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David D.
Ordered on 1/1/2017
great product and great packaging 1/14/2017 7:56:42 AM
Definitely would recommend
Product came with a wrist band and plastic press-lock holder
so far the SATA cable is working great, very happy with the purchase!
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MARK H.
Ordered on 11/15/2016
Drivers not working 1/11/2017 7:11:33 AM
I couldn't get this product to work. I was able to get power to the drive but the drive never showed up on my system. My guess is the driver was not working with windows 10 and USB 3
Wavertec Response:
We have tested the cable and it works well with Windows 10 with USB3.0. Your order was delivered on 19 Nov 2016. This has been almost 2 months. You did not contact us at all. We have 30 days return and refund guarantee but it has already been over for a month in your case.
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MARK H.
Ordered on 11/15/2016
Drivers not working 1/11/2017 7:11:33 AM
I couldn't get this product to work. I was able to get power to the drive but the drive never showed up on my system. My guess is the driver was not working with windows 10 and USB 3
Wavertec Response:
We have tested the cable and it works well with Windows 10 with USB3.0. Your order was delivered on 19 Nov 2016. This has been almost 2 months. You did not contact us at all. We have 30 days return and refund guarantee but it has already been over for a month in your case.
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Wayne P.
Ordered on 11/26/2016
Superior service 1/6/2017 11:47:54 AM
I'd definitely recommend this seller to others. Product was exactly as advertised, packaged appropriately and shipped/delivered promptly.
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Wayne P.
Ordered on 11/26/2016
Superior service 1/6/2017 11:47:54 AM
I'd definitely recommend this seller to others. Product was exactly as advertised, packaged appropriately and shipped/delivered promptly.
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Jeffrey L.
Ordered on 12/18/2016
Quality Product 1/4/2017 2:04:17 AM
Bought this audio cord because mine which connects to my sub woofer is a piece of junk and has had issues for awhile now and i can hear a huge difference with this cord,very nice cord thick cord and quality sound throughput.I chose egg saver shipping and it took however long i expected it to take from Hong Kong,good packaging;quality product.
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Jeffrey L.
Ordered on 12/18/2016
Quality Product 1/4/2017 2:04:17 AM
Bought this audio cord because mine which connects to my sub woofer is a piece of junk and has had issues for awhile now and i can hear a huge difference with this cord,very nice cord thick cord and quality sound throughput.I chose egg saver shipping and it took however long i expected it to take from Hong Kong,good packaging;quality product.
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Anonymous
Ordered on 12/13/2016
No problems 1/3/2017 8:32:20 PM
Cable USB 3.0 with Extra USB A Cable for Power Up arrived and worked as expected.
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Anonymous
Ordered on 12/13/2016
No problems 1/3/2017 8:32:20 PM
Cable USB 3.0 with Extra USB A Cable for Power Up arrived and worked as expected.
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arne o.
Ordered on 11/14/2016
11/22/2016 6:04:58 PM
Quick delivery, well packaged.
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arne o.
Ordered on 11/14/2016
11/22/2016 6:04:58 PM
Quick delivery, well packaged.
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Anonymous
Ordered on 11/16/2016
Just an adapter 11/22/2016 12:47:06 PM
These folks packaged a small and inexpensive adapter I ordered as if my purchase was the one that would make or break their business. Maybe the custom zipper pouch and velcro strap are leftover from something else they did, maybe they just feel like the extra investment shows us customers that we are valued. I for one feel valued.
Wavertec Response:
The item that you have bought is this 9SIA2JX1923381 HDMI Male to Female Adapter. It is USD7.95. The feature is Small and Gold Plated Terminals. Everything we shipped out are New. The product is exactly the same item as on the picture. You can see it from the product picture before you buy. If you doubt about the quality, you should not buy.
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Anonymous
Ordered on 11/16/2016
Just an adapter 11/22/2016 12:47:06 PM
These folks packaged a small and inexpensive adapter I ordered as if my purchase was the one that would make or break their business. Maybe the custom zipper pouch and velcro strap are leftover from something else they did, maybe they just feel like the extra investment shows us customers that we are valued. I for one feel valued.
Wavertec Response:
The item that you have bought is this 9SIA2JX1923381 HDMI Male to Female Adapter. It is USD7.95. The feature is Small and Gold Plated Terminals. Everything we shipped out are New. The product is exactly the same item as on the picture. You can see it from the product picture before you buy. If you doubt about the quality, you should not buy.
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Brandon F.
Ordered on 11/2/2016
Great seller would buy from again 11/14/2016 1:30:27 PM
would recommend
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Brandon F.
Ordered on 11/2/2016
Great seller would buy from again 11/14/2016 1:30:27 PM
would recommend
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Gilbert S.
Ordered on 10/11/2016
Gil 11/2/2016 11:57:41 AM
Hi, I never got the adapter I ordered, but they gave me a USB light as a gift!!!! Odd.
Wavertec Response:
We have not heard from you. Please contact us if there is any problem with the product. We can refund to you after you have returned all the items shipped.
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Matt M.
Ordered on 9/30/2016
Excellent seller 10/17/2016 9:48:37 AM
Fast shipment.
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