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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

We're like you. We're passionate about technology and looking for ways to make life easier, more convenient, less consumed by the day-to-day. Started by a professional laptop battery manufacture, CBD set out with one goal in mind: to design reliable, affordable products which we would use ourselves. That sense of investment has not changed. To this day, we remain committed to improvement.

A commitment to getting it right.
We never stop working for our customers. An eye for perfection is one of the traits that separates us from others. We try to imagine every feature from the consumer's point of view, tweaking and revising until we're satisfied that there's nothing left to do. We need motivated individuals to fuel us in pursuit of this goal.

Improvement, straight from the heart.
There is an intellectual fulfillment that comes with building a better tomorrow. Everyone at CBD carries this with them – at their desk, during meetings, on the road. We are looking for those who find contribution toward improvement rewarding, in and of itself. We want to give our customers the most sincere effort possible.

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243 Reviews (81% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 45
Anonymous
Ordered on 10/20/2015
Laptop Replacement Battery 11/11/2015 8:45:24 PM
The battery I purchased was designed to attach to my laptop. The battery was not able to be securely locked onto the laptop. Due to this fact, I applied for a RMA to return the product expecting a full refund. This company charges a15% restocking fee, which I cannot agree to since they would not restock a defective part (I hope).
Entirely too much time has been expended in my attempts to get this refund at 100%.
Defective products should not have a restocking fee.
CBDTEK Response:
Dear buyer,
I totally agree with you.Defective item shouldn't be charged the restocking fee. And we have truely full refund you. If it is possible,I really want to show you a picture that can prove we have full refund you. The true person who charges you 15% restocking fee is Newegg himself but not our seller. This is newegg's rule. I hope you could understand.Wish you have a lovely day!
Bob
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Lindsey Abbott
Ordered on 8/28/2015
Great seller - thanks!!! 11/10/2015 5:55:46 AM
This seller worked with me to make sure I was completely satisfied. They were easy to communicate with and very friendly and understanding. I am very happy with the service and will do business again.
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prncssgeek
Ordered on 10/5/2015
Avoid this seller 10/21/2015 1:23:41 PM
Sold a defective battery, getting a refund took 11 day for them to process AND they don't pay for shipping. So it cost me money for them to send me a defective product.
CBDTEK Response:
Dear buyer,
I am so sorry for your loss. We could full refund our buyer for the defective battery after they send back our products so that will take times. As for the shipping, I want to appologize for that because it may our after service man didn't check your package whether it has been returned back or not carefully.But why not contact us before leaving your feedback. In general,we could refund you the shipping after you send the tracking No. and we received your package. Wish you have a lovely day!
Bob
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Anonymous
Ordered on 9/1/2015
Replacement Battery for Toshiba 9/29/2015 8:10:37 AM
Product was shipped timely and received in good condition. Product was perfect match for laptop and has performed excellently. Breathed new life into old laptop. 12 cell replacement was superior to 6 cell standard in unit and came at an EXCELLENT price.
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VA
Ordered on 8/1/2015
sent defective item 8/28/2015 9:44:28 AM
then they wanted me to pay for the return shipping
CBDTEK Response:
Dear customer,I am so sorry to bring you so much trouble.But I am afraid to tell you that we NEVER refuse to pay the shipping fees.Even,we have promised you to pay you the shipping before your sending back.But you only want a shipping lable because you don't want to go to the post and stand in line but we don't have such a label.Pls understand!Wish you have a wonderful day!From CBDTEK
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ajthecat
Ordered on 8/11/2015
Quick shipment 8/19/2015 7:09:57 PM
Ordered on 11 August 2015 and received on 15th. So far the battery is working great, no problems so far.
CBDTEK Response:
Dear customer,Highly appreciated for your support. It will encourage us to do better.Wish you have a lovely day!Best regards.CBDTEK
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Cosmicice
Ordered on 8/12/2015
8/19/2015 7:34:52 AM
Great product, High quality very impressed.
CBDTEK Response:
Dear customer,Thx for your buying on our store, thx for your support. we will try to provide better products and service for the customer. Best regards.CBDTEK
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BMK
Ordered on 7/18/2015
Great seller, great product 8/11/2015 4:07:49 AM
I have an old Lenovo laptop whose battery was drained. I purchased a replacement battery from CBDTEK and it has been working awesome! Great pricing too! Thanks!
CBDTEK Response:
Dear Customer,
Thx for your 5 eggs and your postive feedback.I am very appreciated!Because we only only have our company but also have our own factory.Besides,every battery have been carefully checked before sending to America so that we could keep the lowest price and the best quality for you.We are looking forward to doing more business with you.Wish you have a lovely day!
Bob
CBDTEK
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ffejrxx
Ordered on 6/27/2015
quick shipping 7/21/2015 1:51:41 AM
item arrived within a week
CBDTEK Response:
Dear Customer,
Thx for your positive feedback because your kind action will encourage us to do better in Newegg business.
Our aim is not only provide the best power bank for you,but also make you enjoy CBDTEK experience.
Except for Sunday,we will ship your order within 24 hours and USPS's shipping speed is within 3~5 days so that the item could arrive within a week.
Looking forward to do more business with you!
Sincerely Yours,
Bob
CBDTEK
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mojavemax1
Ordered on 4/9/2015
unreliable product 6/20/2015 9:48:16 AM
1 x CBD 6-Cell Replacement Laptop Battery For Toshiba PA3635U-1BRM, unusable within less that 90 days of use, only used 6 days out of 90
CBDTEK Response:
Dear customer,
I am sorry to reply to you late and apologize for the product.Thanks for your feedback and I will report your problem to our engineer department and try our best to provide better product.Besides,Our RMA return policy is that you could return the our product to the address we provide within 30 days.Then we could full refund to you.Besides,if it's our product's quality problem,we could pay the shipping fee for you.Next time when you shop in our store,please contact our seller before you leave your feedback.
If you have any other question,please feel free to write back and we will be more than happy to help you!
Bob
CBDTEK
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Ryan
Ordered on 3/29/2015
Where is my cooling pad? 4/21/2015 9:07:11 PM
It's been three and a half weeks, and I still don't have a valid tracking number for my shipment. Where's my stuff?
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Anonymous
Ordered on 2/3/2015
3/30/2015 9:55:13 AM
order powerbank 5600 mah - real capacity around 1500
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MrAverage
Ordered on 12/24/2014
100% satisfied. 1/21/2015 9:09:34 PM
I ordered the "CBD 12000mAh LA409 Black Portable Supply External USB Backup Battery Charger Power Bank" and I have no issues whatsoever. Fast delivery and the product performs as advertised. Great value for the low price!
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Anonymous
Ordered on 12/27/2014
(edit from previous posting) 1/20/2015 7:55:56 PM
My previous post "After one discharge cycle, the battery no longer charges. It stays at 0%. Avoid this company and this battery."

Edit: I had contacted newegg this morning not realizing that this order was from a marketplace order and not from newegg. Since my post CBDTEK has contacted to solve the issue. Newegg had already taken care of me in regards to a refund. I want to thank CBDTEK for trying to reach out and solve the problem
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Anonymous
Ordered on 12/27/2014
AVOID AVOID 1/20/2015 8:36:56 AM
After one discharge cycle, the battery no longer charges. It stays at 0%. Avoid this company and this battery.
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mc
Ordered on 12/5/2014
Shipped on time 12/18/2014 9:29:09 AM
Free shipping and it go to me quick enough... Not "newegg" quick but faster than most of the resellers.
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AtticStorm
Ordered on 12/9/2014
Laptop Battery Order 12/16/2014 5:26:55 PM
Received a well made replacement laptop battery from the seller. Shipment was quick, and it arrived in good condition. Good purchase.
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zapbme
Ordered on 12/3/2014
great deal 12/11/2014 12:30:38 PM
very happy very quick shipper
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Tal
Ordered on 11/20/2014
Excellent Customer Service 11/27/2014 3:26:34 PM
Got the battery on time, after installing it took 30 min to become 100% charged. Unlike another company (Discount Battery) that sent me a bad battery.
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Anonymous
Ordered on 11/10/2014
Okay 11/20/2014 8:32:54 PM
Good customer service in responding. It took 10 days to get it. I ordered it on Monday and got it the next Wednesday. If the power went out during that time I would have been upset.
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